General FAQ - University of Houston
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General FAQ

Various Frequently Asked Questions About Support for College Equipment and Software

  1. What is Azure Dev Tools for Teaching and how do I use it?
  2.  As a faculty or staff member, how do I get support for problems with my computer, software or networking needs?

1. What is Azure Dev Tools for Teaching and how do I use it?

Microsoft makes certain software packages available for use in academic coursework at selected colleges and academic institutions. The software can be downloaded by College of Technology students at the following Azure Dev Tools for Teaching web site.

Click here for directions on how to get software.

Eligible Technology students log onto the Azure Dev website using their UH email address (in the format of UserName@cougarnet.uh.edu) and their Cougarnet password.

 

2. As a faculty or staff member, how do I get support for problems with my computer, software or networking needs?

You can fill out a technical support form to get help with your technical needs. These should be used for issues relating to technical equipment used in the College of Technology, such as computers, audio-visual equipment and networking apparatus. This request will be logged into the UH information technology system and will then be assigned to the appropriate person in the IT group of the College of Technology.