Conversations on COVID-19 | Social Work and Social Justice Perspectives featuring Jennifer Battle (MSW '98)
“Listen to the stories of the people that you serve. Listen to the positive stories. I mean we, you know, if there's such a, him being social workers is the best, right? Like we, um, we are the receivers of gifts every day. You know, the gift of the stories that our clients share with us is so powerful. I think sometimes we get really caught up in the things that are missing in our clients' stories and all the huge gaps in care and the holes in service that need to be filled. And I think sometimes we're so focused on the deficits that we oversee or overlook the really positive things. I would really love for us to not only keep them, as we’re keeping the list of what's missing and what needs to be improved, but also [keep lists] of where things are going really well. As social workers we're in such a unique position in our community to hear those stories… But that's also a responsibility for us. And those positive stories are going to be just as impactful when we change legislation and we change systems and we push policy post-Covid as the negative things. Right? So we've got to have the balance of both.”
– Jennifer Battle (MSW '98), Director of Access, The Harris Center for Mental Health and IDD.