<?xml version="1.0" encoding="UTF-8"?><item href="/news-events/stories/2023/june-2023/05012023-patrick-empowered-no.php" dsn="news"><featured/><top-stories/><homepage/><pubDate>09/02/2023 03:42:21 PM</pubDate><title>Think You’re Good at Saying No? Actually, You Could Probably Use a Few Pointers</title><subtitle/><description>Sooner or later, it happens: You hear yourself agreeing to a request that you would rather decline – you just didn’t know how. It’s a quandary where even expert advice givers come up short. So how, exactly, should you say no – definitively, politely, respectfully? UH researcher Vanessa Patrick sorts it out.</description><author>Sally Strong</author><author-email>sstrong@uh.edu</author-email><author-phone/><image/><categories>People,Research</categories></item>