08/07/2017 04:43:44 PMUniversity of Houston - News:Dennis Reynolds, a prolific researcher and sought-after speaker on global service management issues, will become the next dean of the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management. Reynolds follows longtime dean John Bowen, who is retiring after 12 years to rejoin the faculty.Marisa Ramirezmrcannon@uh.eduNotices,Research,Student Success,Top Stories