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to Skype for Business

Address
Your Skype for Business (SFB) sign-in address is always  

to SFB Using a Computer in the CougarNet Domain
When a person is logged into a computer on CougarNet, upon launch, SFB will use the CougarNet credentials of the person logged into that computer. The sign-in to SFB is automatic as long as you enter the sign-in address as

Sign-in to SFB at Home Using a Computer Not in the CougarNet Domain

  1. In the Sign-in Address field, enter your
  2. Click Sign-in.
  3. In the User Name field that appears, enter
  4. In the Password field, enter your CougarNet password.
  5. Click Sign-in.
to SFB As Another Person
To sign-in to SFB as someone other than the person logged into the computer:

Skype for Business - Windows
  1. In the SFB window, from the File menu, select Change Sign-in Address.
  2. In the Sign-in Address field that appears, enter your
  3. Click Ok.
  4. In the confirmation dialog box, click Ok.
  5. In the User Name field that appears, enter your
  6. In the Password field, enter your CougarNet password.
Skype for Business for Mac

 To Sign-in to SFB:

  1. Type in the Sign-in Address field.
  2. Click Advanced Options.
  3. Type your in the User Name field.
  4. Click Save.
  5. Click Continue.
  6. Type your CougarNet password in the Password field.
  7. Click Sign In.
  8. Click Connect.
What to do When a Windows Security Password Request Appears
For one reason or another, a Windows Security dialog box sometimes appears requesting a password. SFB is unable to connect to your Exchange account to access recent call history or voice mail.

If one of the following dialog boxes appears (shown below):
  1. Enter the user name as
  2. Supply your password.
  3. Select Save My Password.
  4. Click Ok.

to a CX600 Phone

All CX600 phones require a PIN that must be used to sign-in to the phone. Once signed-in, you never have to sign-out unless you choose to do so. If you forget your PIN or if you were never given a PIN, you can create a new PIN without knowing your current PIN.

To create a Sign-in PIN:

  1. In an internet browser, go to
  2. Click Sign-in and choose a Language.
  3. Click Sign-in button then enter your CougarNetID as the username and your CougarNet password.
  4. Following the criteria on the PIN management screen, enter your PIN in the fields provided.

Note: If you forget your PIN, you can reset it using the steps listed above.

To sign-in to a CX600 phone:

  1. On the CX600 Welcome Screen, press No.
  2. Enter your 5 digit extension (not your PIN), press Next.
  3. Enter your PIN, press Sign-in.
  4. Create a 4 digit Unlock PIN. It can be the same as your sign-in PIN.
  5. Press Done and you are now signed-in to your phone.

To sign-out of a CX600 phone:

  1. Press the Menu button.
  2. Select Switch User.
  3. Select Yes.

For Skype for Business (SFB) related questions or problems, send email to