Supervisor Webinar: How to Lead a Team That Provides Great Customer Service

Presented by the Deer Oaks Employee Assistance Program, this fourth and final seminar from the 2024 Supervisor Excellence Webinar Series will help leaders prepare their employees to consistently provide great service to both internal and external customers. Covered topics include how to make providing great customer service a team mission, ways to teach customer service skills to staff, and strategies for coaching employees that fall short of customer service expectations.