B.S. in Business Administration, Chung-ang University (Seoul, Korea); M.S. in Marketing and Business Administration, Korea University (Seoul, Korea); M.S. in Hospitality Management, University of Houston.
Expertise & Research Interests
- Artificial Intelligence (AI) Usage
- Consumer Behavior and Psychology
- Foodservice Management
Gained six years of industry experience working across the United States and South Korea in the areas of marketing, sales, customer service, and lodging and foodservice management; author or co-author of more than six peer-reviewed journal articles, book chapters and conference proceedings, including the Journal of OOH Advertising Researcher, the West Federation CHRIE, and the International Council on Hotel, Restaurant, and Institutional Education; serves as treasurer of the Hilton College Doctoral Student Association.