<?xml version="1.0" encoding="UTF-8"?><item href="/facilities/news-and-events/stories/2025/aug-24/fcm-transformation.php"><pubDate>08/19/2025 10:56:41 AM</pubDate><title>F/CM Transformation: New Unit, New Lobby, Renewed Commitment </title><subtitle/><description>We are pleased to announce a significant development within Facilities/Construction Management (F/CM). As part of our ongoing commitment to service excellence, F/CM has undergone a strategic restructuring that includes the creation of a new unit: Facilities Customer Relations &amp; Communications (FCRC). </description><author/><author-email/><author-phone/><image><img src="/facilities/_images/news-highlights/2025/aug-25/fcm-highlight.jpg" alt="fcm"/></image></item>