04/08/2019 03:38:39 PMAfter six years doing back-end IT work at HP, Roberth Peralta has come to enjoy his time serving as the University of Houston College of Education’s “first responder” for technology problems.
Peralta started working for the College in August 2018 as a user service specialist. With a focus on customer service, he relates well to the faculty and staff, able to emphasize with any frustrations or concerns, said Tim Rosas, who oversees CITE, the College’s technology department.