04/15/2020 05:50:25 PMWith classes at the University of Houston taking place virtually, faculty, staff and students had to adapt quickly to working from home. Luckily, Daniel Pineda, manager of college information services in the College of Education, was ready to assist — checking out laptops, showing employees how to access data off campus and troubleshooting.
“Before COVID-19, if a keyboard didn’t work or a projector lamp died, I would fix it or help move the class into another classroom, so they could keep on going with the instruction,” said Pineda, a UH alumnus who has been a part of the College’s CITE team for nearly 20 years. “Now, I help students, staff and faculty from home. We remain the go-to department.”
Learn more about Pineda’s role during this transition in the Q&A below.