• Academic Continuity in the Event of an Extended Emergency

  In the event of an academic emergency, the Office of the Provost will contact faculty with important information.
  Click here for more details

• Bb Learn Support Services for UH Instructors

  24 hours a day, 7 days a week - Have the following information ready: UH PeopleSoft ID, UH phone number, UH email address, CougarNet ID, course department, course number, and 5-digit class number.

UH Support for Bb Learn users is available to currently enrolled students, and active faculty and staff. Users may use any of these methods to contact Support.

Online Password Resets via CougarNet Password Wizard

• Only available to current UH students, faculty and staff
• Select CougarNet for Bb L

UH Support for Students

• Bb Learn Online Support Form
• Email to uitsupport@uh.edu
• Phone 713-743-1411
  • 8 am to 8 pm daily (except University holidays)
• In Person at Main Campus
  • 58 MD Anderson Library - Technology Commons
    • 8 am to 8 pm daily (except University holidays)
  • 151-ERP3 
    • 9 am to 4 pm Monday-Friday (except University holidays)
  • Welcome Center
    • At start of Fall and Spring semesters
• Live Chat at https://uh.edu/livechat/
  • 8 am to 8 pm Monday-Friday (except University holidays)
• For more Bb Learn resources, see Bb Learn Student Help

UH Support for Instructors and TAs

• Phone 844-570-6763 - 24 hours a day, 7 days a week, 365 days per year
• Visit UH Bb Learn Faculty Support for support options, including live chat, self-help articles, FAQs, and phone support
• Contact College Instructional Designers
• Contact Faculty and Departmental Instructional Support
• For more Blackboard resources, see Bb Learn Faculty Help