
Student orientations for incoming freshman and transfer students are underway at the
University of Houston, and they encompass a variety of planned academic and social
activities that will give new Coogs a preview of what being a college student is all
about.
Students and their parents learn about all the services and programs that will help
them succeed, and the Division of Administration and Finance is well represented during
this new student programming.
Richard Zagrzecki, parking and transportation outreach manager, is active in the many
different student orientations UH offers.
“Between the transfer student ones, and the freshmen student, or first-year students,
there are a total of 20 different orientation sessions. I believe 18 of those are
in person, and two of those are virtual,” said Zagrzecki.
Parking and Transportation Services has a table station at the Resource Fair where
students and parents can ask questions to the department. Zagrzecki said most questions
the department receives are about permits and shuttles.

While Zagrzecki answers plenty of questions during new student orientations, he noted
that transfer student orientations tend to garner more questions for the department
where up to 80 percent of the questions asked are directed at Parking and Transportation
Services.
The university’s Dining Services Department is another popular stop for students and
parents during the Resource Fair.
“We always have a crowd of guardians, parents, students, and family members that are
asking questions,” said UH Dining Services and Chartwells District Marketing Manager
Alexcis Mendoza. “They’re curious about the programs that we offer and the meal plans.”
A part of student orientations involves new Coogs visiting the places they will frequent
as students. One of those places is the Moody Dining Commons. Mendoza said this gives
UH Dining operators a chance to meet the new students while the new Coogs get to experience
what UH Dining has to offer.
“A lot of times, this is their very first impression of us is eating with us at Moody
Dining Commons or experiencing our catering program as parents,” said Mendoza.
The jubilation new UH students feel during their two-day orientation is also felt
by UH Campus Store Manager Samantha Eades, who said her favorite part of orientations
is the interactions with future Coogs and their parents. 
“We like to say we’re there from day one,” said Eades. “We’re there from orientation
through classes, game days, all the way to graduation. So, we’re there. And then even
after graduation, as alumni.”
The UH Campus Store also has a table at the orientation Resource Fair to answer any
questions students or parents may have. The most common questions Eades and her team
answer all have to do with books. Will the books be digital? Should I buy used books?
Can I rent the textbooks?
Eades and her team are ready with answers for students, but answers aren’t the only
thing the UH Campus Store provides. The staff also provides them with a discount coupon
they can use at the store.
Students are inquisitive about their first year at UH and ask plenty of questions,
but parents ask just as much and perhaps even more questions than their young college
students.

That’s the case for the University of Houston Police Department during their participation
in student orientations. Sergeant Dina Padovan said most of the questions they answer
come from parents who, as parents do, worry about their children branching off into
a whole new world.
Padovan tells students and parents during orientations to add UHPD’s phone number
to their phone contacts.
Campus Safety is an important topic for parents, and the four departments that make
up Campus Safety – Emergency Management, Fire Safety, Environmental Health, and Occupational
Safety – are also on hand at the Resource Fair to answer questions regarding campus
safety and emergency planning. Additionally, the department staff have a plethora
of swag to hand out.
While first-year and transfer students get to know their new university, one of the
items they will need is a Cougar Card. Luckily for them, the Cougar Card department
is on hand at student orientations and the resource fair to assist them in answering
questions and helping them through the process of receiving a Cougar Card.
Rosie Ashley, department director, said the goal of her department during orientations
is to encourage students to obtain their Cougar Card during their orientation visit
as opposed to their first week of classes.
An additional goal Ashley wants students to take from orientation is the value of
having their Cougar Card to access campus services.
“The takeaway is really understanding what all they can do with their card and why
they need it,” said Ashley. “Hopefully, they’ll be busy in the library, and they’ll
need it for taking tests. So, there’s a necessity to the card, but there are also
those extra perks.”
Ashley’s goal of ensuring students know what the Cougar Card is capable of aligns
with how A&F handles orientations. The main goal is to inform students and parents
and showcase how the division is here to assist students in reaching their collegiate
goals and aspirations.