COUGAR CARD OFFERS NEW MOBILE SERVICE
Cougar
Card finds yet another way to excel
in customer service by greeting UH�s
incoming students with a new
convenient mobile service. Customer
service representatives can now
attend orientations throughout the
entire campus using digital devices
in order to provide a faster and
more convenient option for obtaining
your Cougar Card ID.
Cougar Card will use the new service
for the first time during the 2011
undergraduate orientation and hopes
to extend this service throughout
the UH community to individual
college orientations as well as
graduate programs. The one-stop-shop
uses digital cameras, laptops and
electronic signature pads to cut out
time spent to verify ID�s and fill
out forms. By going paperless, the
Cougar Card process also shows their
green initiative. Not only does it
save time, it also saves money by
cutting down on printing and supply
costs.
�The Cougar Card office strives to
provide all students an ID
experience as flawless as possible,
as well as do our part in
sustainability,� said Yolanda
Gutierrez, Cougar Card Assistant
Manager.
During orientations, students will
check-in by presenting their
PeopleSoft ID number and photo ID.
The terms and conditions will be
displayed on a projector screen to
the group to review as they wait
their turn. The electronic signature
pad records the student�s signature
as the customer service
representative verifies the photo
ID. The student will receive a strip
flyer displaying their PeopleSoft ID
number.
The student then moves on to get
their smiling face recorded into the
system. As they pose for the camera,
the student will hold their strip
flyer at their chest. This number
will be used to accurately identify
the student during the printing
process where it will then be
cropped out of the final picture.
Once all the pictures are taken, the
photos and information will be taken
back to the Cougar Card office for
processing. During orientation check
out, the Cougar Card office will
have a station set up for students
to pick up their printed ID cards.
New Student Orientation for freshmen
is scheduled for January 7, 2011.
Advising and Registration for
Transfers is scheduled for January
5, 7 and 13. For more information on
Cougar Cards, visit
www.uh.edu/cougar1card/.
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