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Student IT Services

Need Help?

Call 832-842-2999 | Email SLTech@uh.edu | IT Service Desk AMG 304 | Blackboard Help

Hours of Operation

IT Service Desk (AMG 304) hours


MON-THU 7:30 am - 10:00 pm
FRI 7:30 am - 8:00 pm
SATURDAY 9:00 am - 5:00 pm
SUNDAY CLOSED

Open Computer Lab (AMG 303) hours


MON-THU 7:30 am - 9:45 pm
FRI 7:30 am - 7:45 pm
SATURDAY 9:00 am - 4:45 pm
SUNDAY CLOSED

Please call 832-842-2999 to inquire about hours during holidays or between semesters.

Student Resources

Connect to Wireless

Students can connect their mobile devices to the Internet via the UH wireless network

Open Computer Lab

Computers and printers are available for student use in the Open Computer Lab at UH Sugar Land.

CougarNet Password Wizard

Students use their CougarNet account to log on to the computers. Students who need to reset their CougarNet password, or another UH account password, can use the CougarNet Password Wizard

Available Software

Software for use on student’s personal laptops or home computers is available to download from the UIT Software Download site.

Student IT Services Survey

In April 2018, the Information Technology Department conducted a survey of students at UH Sugar Land. The survey measured student satisfaction with the current IT resources and services, as well as identified new services, or changes to current services, that students wanted to see made.

The survey gathered data in 6 broad response areas, including general demographic information, computing resources, video conferencing resources, general classroom resources, communication and social media resources, and the IT staff.

The survey results will provide input into the UH Sugar Land strategic planning process, assist the IT Department in reviewing the Department Mission, and, guide IT strategic decisions in allocating resources to current and new services that student’s feel is most important to their academic success.