Policies

Please review the policies below as they may have changed since your last visit.

General Guidelines

  • All participants must present a valid ID or guest pass with valid ID for entry. Valid ID includes: Cougar Card, Campus Recreation Member Card, or guest pass with state issued photo ID or be enrolled to access using campus recreation biometric hand scanners.
  • Entry to activity zones is only allowed through the rotunda and ID check station.
  • Lending or using another individual’s ID will result in its confiscation and disciplinary action of those involved. Guests must be accompanied by their sponsoring member at all times.
  • Members who sponsor guests are responsible for the actions of those guests while they are in the facility.
  • Food and drinks other than water in sealable, shatter-proof containers are prohibited.
  • Members are encouraged not to bring valuables to the CRWC. Backpacks and/or personal belongings must be stored in a day locker or a rented locker  in the locker rooms. Staff are unable to hold personal items for members. Leaving personal belongings on the floor throughout the facility is prohibited.
  • Shoes must be worn to enter the activity zone. Only athletic, non-marking rubber-soled shoes are allowed on playing surfaces (all courts, and multi-purpose rooms). Sandals and bare feet are prohibited in the second floor fitness zone and track.
  • Photography/videography is prohibited without prior approval.
  • Athletic clothing required: Denim, khaki and clothing with rivets or zippers are prohibited. Shirt top must be full-length, with sleeves and cover the midriff area. Acceptable bottoms include athletic pants, capris or shorts.
  • Equipment must be used as intended by the manufacturer. Do not move or relocate equipment without staff approval.
  • The use of collars are mandatory and spotters is highly encouraged when working out on weights.
  • Personal Training may be performed by Department of Campus. Recreation staff only.
  • Users may not “bang” dumbbells or drop weights as this damages equipment.
  • All free weights, dumbbells, plates, etc., must be returned to their respective racks following use.
  • Campus Recreation programs have priority in all activity areas.
  • Members are expected to follow the directions of CRWC staff at all times. Questions about any staff decision can be directed to the administrative office In Room 2000.
  • Day use lockers are available for use at no charge. In the event that a patron forgets the location/combination of their locker they will be given a maximum of three attempts to locate their items. If the items still are not found, the individual may return at the close of the facility to claim their items. For items that are left in lockers overnight, see lost and found policy.

The following is not permitted

  • Gum inside CRWC.
  • Food or any non-water beverages past ID check.
  • Backpacks or personal items on the courts, floors, or seating areas.
  • Black racquetball balls.
  • Baseballs, footballs, and/or softballs.
  • Balls of any kind on the second floor.
  • Denim and clothing with rivets or zippers that can tear upholstery.
  • Bouncing or kicking balls on terrazzo floor.
  • Stretching on indoor track.
  • Watching first floor activity from indoor track. (Exceptions may be made in advance for special events).
  • Strollers are prohibited from use in activity spaces.
  • Pets/animals with the exception of service animals.
  • Bikes inside the CRWC with the exception of the outdoor adventure office.
  • The use of any type of skateboard or hover board. Hover boards are prohibited from use or storage in the facility.
  • Any type of organized practice or class without a prior reservation.

Transgender Policy

University of Houston students, faculty/staff and spouse/partners of students, faculty/staff shall be permitted to participate in Departmental programs, activities, and services (to include Intramural Sports, Sport Clubs, Aquatics, Outdoor Adventure, and Fitness) in accordance with the person's gender self-identification or expression. Sport Club participants will be reviewed on a case by case basis based on the applicable National Governing Body's policies and procedures. The UH Campus Recreation and Wellness Center will ensure that every student, faculty, staff, and guest has access to a locker room and bathroom facilities in a safe, comfortable, and convenient environment. Transgender individuals shall not be forced to use the locker room corresponding to their gender assigned at birth. Such accommodations could include, but are not limited to private area in the locker room or use of the family changing room.

Please contact the Associate Director of Programs at 713-743-9500 with questions or individual cases requiring evaluation.

Intramural/Sport Clubs Spectator Policy

Keeping in mind that the facility was not designed for a large volume of spectators during team practices and competitions, and the need to provide a safe and secure environment for all members anyone wanting to bring in a guess for the purpose of only observing a sporting competition has two options:

  1. Submit a request in writing by 2 PM of the day of competition to the administration offices and receive written approval for guests to enter at no charge.
  2. Purchase a guest pass at the Welcome Desk for $12.00.

Music Policy

The Campus Recreation staff is responsible for controlling the type of music and volume level for any facility where music is played on a central system.  The music played will be determined based on the general population using the facility and will not interfere with any other university policy or university group that may be in the facility.  Personal headsets are welcomed in any facility, but the use of radios/portable stereos (“boom boxes”) will not be permitted.

Please contact the administrative offices with any questions or suggestions.

Lost and Found

  • Any items found will be turned into the Member Services Desk where the items will be logged into a journal.
  • Any items left in the Day Lockers at closing will be logged in as lost items.Clothes, basketballs, towels, or any personal items will be stored in a container at the Member Services Desk for a week, at which point it will be discarded.
  • All wallets, jewelry, or any other valuables will be secured in a safe then turned into the University Police Department
  • All Cougar Card ID’s will be turned into the Cougar office, daily.
  • In order for anyone to claim their lost item, they must describe the item in detail and then fill out the claim information in the lost and found log-in book.

Open Recreation Setup

University of Houston (UH) Department of Campus Recreation (CR) strives to ensure that no single activity, special event, and/or sport dominate the use of the CRWC. Since the facility was designed to accommodate many different types of activities, every effort will be made maximize options available to the members. There will be occasions that portions of the CRWC will be reserved for intramural competitions and sports club usage and other times space will be rented to student and other organizations. However, when we are in 100% open recreation operation CRWC members will have several activities from which to choose from.

  • Main Gym Court One will be available for basketball until a request for volleyball set-up (at least six people must be available for volleyball set-up).
  • Main Gym Court Two will be available for basketball. Either one full-court or two half-court games can be played.
  • Main Gym Court Three will be available for badminton.
  • Center Court (North and South) will be available for basketball. Options include two full-court, one full-court and two half-courts, or four half-court games. There may be some occasions that warrant volleyball to be set up on Center Court during open-recreation.
  • Multi-Activity Court (MAC) will be available for indoor soccer. There may be some occasions that warrant set up for special events. MAC can be reserve or first come; first serve.

Reservation Procedures

Multi-Purpose Rooms 1 and 2 (downstairs) are primarily used for scheduled instructional fitness classes, sport club practices and special events. When not scheduled, the space is available on a first come, first serve basis.

Multi-Purpose Rooms 3 (upstairs) is primarily available for open recreation on a first come first serve basis. Students are encouraged to share the space when activity allows for multiple users on a first come, first serve basis.

Multi-Purpose Rooms 4 and 5 (upstairs) are primarily used for scheduled instructional fitness classes, sport club practices and special events. When not scheduled, the space is available on a first come, first serve basis.

Indoor Track is primarily used for recreational jogging. When three or more joggers are together please run only two side by side. Walkers and slower joggers jog on the inside of track. Sprinting only on the backside (south side) of track. Even dates run clockwise, odd dates run counter clockwise.

Aquatic Facilities

Natatorium is primarily used for lap swimming, instructional fitness classes and recreational play. Learn to swim and other instructional programs are offered by the Department of Campus Recreation at scheduled times. UH swimming and Diving team also use the facility for practice and competition. When the schedule permits, outside organizations may rent out space. Due to the unique nature of aquatic facilities the following guidelines and policies exist:

General Guidelines for Natatorium

  • Use of this facility is at your own risk.
  • Enter the water only when a lifeguard is on duty.
  • Prolonged under water breath holding is prohibited.
  • Diving is permitted only in water greater than 9 feet deep.
  • Shower before entering the water.
  • Shower after a stay in the sauna.
  • Proper swimming attire is required for use of facility.
  • Inflatable water wings, rafts, and inner tubes are not permitted.
  • Circle swim is always in effect.
  • Groups that have rented/reserved the pool are only allowed in their designated pool area and locker rooms.
  • Only authorized personnel are permitted to: walk on the bulkheads; use the starting blocks; and stand, sit, or place items on the Lifeguard stands.
  • Shallow end capacity - 200; Middle area capacity - 360
  • Dive well (No Diving) capacity - 159; Dive well (Diving) capacity - 13

The following is not permitted in the Natatorium

  • Running.
  • Tanning/Baby Oil.
  • Floats/Rafts/Inner Tubes.
  • Glass or Breakable Containers.
  • Hard Plastic Toys.
  • Food/Gum/Drinks other than Water.
  • Hanging or Dunking on the Basketball Goal.
  • Riding, Standing on Shoulders, or Aggressive Play.
  • Use of Aqua Belts as a Flotation Devices.
  • Band-Aids.
  • Spitting/Spouting in the Pool, please use the gutters.
  • Individuals with skin diseases, infections, or open sores.
  • Crossovers, Deep Water Bobbing or Involuntary Breath Holding.
  • Hanging or Sitting on the Lane Lines.
  • Individuals who are Intoxicated.
  • Use of Tobacco Products is Strictly Prohibited.

The following is permitted with restrictions

  • All children under the age of 8 are required to be swim tested by CRWC Aquatics staff prior to entering the water. Anyone identified as a non-swimmer will be required to wear a US Coast Guard - Approved Lifejacket Type III at all times and must remain in shallow water.
  • An adult must accompany children under the age of 16 at all times.
  • An adult must accompany children under the age of 6 in the water at all times. There is a limit of 3 children per one adult.

General Guidelines for the Diving Boards/Platforms

  • Fulcrum wheel must remain in the forward position at all times.
  • Only 1 person is permitted on the board/platform at a time.
  • Diving is permitted off the front of the board/platform only.
  • Divers are allowed only 1 bounce off the springboards.
  • After diving, users must exit the dive well immediately and to the nearest exit.
  • Participants must wait for previous diver to move to the side of the pool before diving.
  • Running, cartwheels, handstands, backwards dives, and activities deemed hazardous by the Aquatic Staff are prohibited.
  • Use of the 3 meter spring board and 3 and 5 meter platforms is restricted to individuals over the age of 10 who have passed a swim test.
  • Use of the 7 and 10-meter platforms is not allowed.

The following is not permitted on the Diving Boards/Platforms

  • T-Shirts and loose clothing.
  • Dives with backward-motion.
  • Cut away dives.
  • Dives deemed unsafe by aquatic staff.
  • Usage of the 7.5 and 10 meter platforms.

General Guidelines in the Spa

  • DO NOT USE THE SPA IF THE WATER TEMPERATURE IS ABOVE 104 DEGREES FARENHEIT (40 DEGREES CENTIGRADE)
  • Use of the spa is at your own risk.
  • Prolonged exposure to high temperatures may result in nausea, dizziness, and fainting. Reasonable use time is 10 minutes and it is recommended not to exceed 20 minutes.
  • Sleeping, exercising, or submerging the head beneath the surface of the water in the spa are not permitted.
  • Individuals with the following conditions should not use the sauna: heart disease, diabetes, high/low blood pressure, circulatory/respiratory problems, seizures, epilepsy, or pregnant. Anyone taking prescription medication should consult their doctor prior to entering.
  • Children under the age of 12 are not permitted in the spa.
  • Adolescents between the ages of 12 and 16 must be accompanied by an adult in the spa at all times.
  • INDOOR SPA CAPACITY – 15; OUTDOOR SPA CAPACITY – 20

Individuals with the following should not use the spa

  • heart disease
  • diabetes
  • high or low blood pressure
  • circulatory problems
  • respiratory problems
  • seizures
  • epilepsy
  • pregnancy
  • on prescription medication
  • those under the influence of alcohol and/or illegal drugs

The following is not permitted in the Spa

  • Children under 12 years of age.
  • Body lotions, oils, or suntan preparations.
  • Submerging to the bottom of the spa. Hair/clothing may become entangled in the drain suction.

Dry Sauna is available on deck in the Natatorium. It is available primarily for recreational use. Due to the unique nature of this space the following guidelines and policies exist:

General Guidelines in the Sauna

  • Proper swim attire or athletic attire must be worn in the sauna; shoes are not permitted.
  • All individuals using the sauna must sit or lay on a towel.
  • After exercising, individuals must cool down for a minimum of 15 minutes before entering the sauna.
  • Exercise is prohibited in the sauna.
  • All patrons must shower with soap before entering the spa or pool after using the sauna.
  • Do not pour water on the coals.
  • Prolonged exposure to high temperatures may result in nausea, dizziness, and fainting. Reasonable use time is 10 minutes and it is recommended not to exceed 20 minutes.
  • Individuals with the following conditions should not use the sauna: heart disease, diabetes, high/low blood pressure, circulatory/respiratory problems, seizures, epilepsy, or pregnant. Anyone taking prescription medication should consult their doctor prior to entering.
  • Children under the age of 16 are not permitted in the sauna.
  • Exposure to high temperatures may damage some electronic items.
  • Campus Recreation is not responsible for any loss or damage that may be caused.

Individuals with the following should not use the sauna

  • heart disease
  • diabetes
  • high or low blood pressure
  • circulatory problems
  • respiratory problems
  • seizures
  • epilepsy
  • pregnancy
  • on prescription medication
  • those under the influence of alcohol and/or illegal drugs

The following is not permitted in the Sauna

  • Body lotions, oils, or suntan preparations
  • Children under 12 years of age.

Leisure Pool is primarily used for recreational swimming and lounging between Noon and 8 PM. When the schedule permits outside groups may reserve the pool are for special events. Inclement weather can close the pool for periods during the day or for the entire day. The pool will be close for the months of December and January. Due to the unique nature of aquatic facilities the following guidelines and policies exist:

General Guidelines for the Leisure Pool

  • Use of this facility is at your own risk.
  • Enter the water only when a Lifeguard is on duty.
  • Prolonged under water breath holding is prohibited.
  • Proper swimming attire is required for use of facility.
  • Diving is not permitted.
  • All children under the age of 8 are required to be swim tested by CRWC Aquatics staff prior to entering the water. Anyone identified as a non-swimmer will be required to wear a US Coast Guard- Approved Lifejacket Type III at all times and must remain in shallow water.
  • An adult must accompany children under the age of 16 at all times.
  • An adult must accompany children under the age of 6 in the water at all times. There is a limit of 3 children per one adult.
  • Inflatable water wings, rafts, and inner tubes are not permitted.
  • Only authorized personnel are permitted to stand, sit, or place items on the Lifeguard stands.
  • Food, gum, and drinks are not permitted in the water.  Items need to remain in the grass or picnic areas.
  • Glass and breakable materials are not allowed at the Leisure Pool.
  • Leisure Pool Capacity - 246

The following is not permitted in the Leisure Pool

  • Tanning/Baby Oil
  • Diving
  • Running
  • Climbing on rock and play structures
  • Floats/Rafts/Inner Tubes
  • Glass or Breakable Containers
  • Hard Plastic Toys
  • Food/Gum/Drinks other than Water
  • Hanging or Dunking on the Basketball Goal
  • Riding, Standing on Shoulders, or Aggressive Play
  • Use of Aqua Belts as a Flotation Devices
  • Band-Aids
  • Spitting/Spouting in the Pool, please use the gutters
  • Individuals with skin diseases, infections, or open sores
  • Crossovers, Deep Water Bobbing or Involuntary Breath Holding
  • Hanging or Sitting on the Lane Lines
  • Individuals who are Intoxicated
  • Use of Tobacco Products

The following is permitted with restrictions in the Leisure Pool

  • All children under the age of 8 are required to be swim tested by CRWC Aquatics staff prior to entering the water. Anyone identified as a non-swimmer will be required to wear a US Coast Guard- Approved Lifejacket Type III at all times and must remain in shallow water.
  • An adult must accompany children under the age of 16 at all times.
  • An adult must accompany children under the age of 6 in the water at all times.
  • There is a limit of 3 children under the age of 6 per one adult.
  • Infants and Toddlers must wear leak proof pants or swimming diapers.
  • Children wearing arm floats, inflatable rings or toys, or lifejackets must be an arms length from an adult in the water at all times.

Children/Youth Policy

The purpose of a family membership is to provide opportunities for parents and children to recreate together and to encourage sport and fitness development in our youth. Due to the volume of participation at the CRWC, the extensive equipment located in the facility, and the natural curiosity of children this policy has been developed to ensure the safety of our youth members. Adult sponsors must provide direct supervision if they sponsor children under the age of 18. The adult sponsor must provide a waiver signed by the parent or guardian of children who are not their own dependents. Driver’s License or State Issued ID will be used to verify age. Exceptions will be made if an individual is enrolled with the University. Children age 3 and under may enter the CRWC at no charge.

If you are inquiring about a CRWC Family Membership or sponsoring a child, please note the following policies apply in the noted activity spaces:

  1. Fitness Classes
    Participants must be 18 years of age or older to participate in fitness zone activities.
  2. Second Floor
    Children under 18 years of age may not use the track or the Fitness zone.
  3. Climbing Wall
    Children between 13and17 years of age may climb the wall; however, their parent/guardian must be present to sign the University of Houston release and indemnification agreement (waiver). Children 12 and under can also climb; however, their parent must sign the waiver & must remain at the climbing wall with their child. The child must also be physically large enough to fit into an approved safety harness (typically at least age 8).
  4. Aquatic areas
    • All children under the age of 8 are required to be swim tested by CRWC Aquatics staff prior to entering the water. Anyone identified as a non-swimmer will be required to wear a US Coast Guard- Approved Lifejacket Type III at all times and must remain in shallow water.
    • An adult must accompany children under the age of 18 at all times.
    • An adult must accompany children under the age of 6 and any identified non-swimmers in the water at all times.
    • There is a limit of 3 children per one adultfor supervision in the aquatic areas.
    • Diapered individuals must wear leak proof pants or swimming diapers.
  5. Child spectators at intramural and other special events must have a non-playing adult directly supervising the child during the event.