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Related Links
- Duty Roster
- Planned Outage Notifications
- Frequently Asked Questions
- Facilities Service Center
- Building Coordinator Program
- Cost and Billing
- Non-billable vs. Billable Requests
- Guide to Facilities Services
INFORMATION FOR:
Contact the CSC
Phone: 713-743-4948 Fax: 713- 743-5640 Mail Code: CSC 1000 CSC personnel available from 7am - 5pm
Customer Feedback
I received outstanding customer service from the Plant Ops Customer Service Center and the Lock Shop. This morning I submitted an online work request to have my office door lock repaired…a couple hours later I received a call from Carla that there would be no charge and the work could be done the same day. This is a level of customer service that all university departments should strive to achieve.
Request a Service
For services that require immediate attention to maintain safety or preserve work productivity or facility, please call Customer Service Center at 713-743-4948.
Building Construction
Manage project budget, program and schedule. Coordinate architects, engineers, contractors and University clients. Ensure compliance with life safety and building codes.
Building Design
Campus Planning manages the “Campus Design Guidelines and Standards.” Within the twelve sections of this document are criteria expressing “what the University requires and desires of their designs among design professionals commissioned by the University of Houston.” These criteria include building appearance, landscaping, parking, wayfinding, space utilization criteria, and extensive construction standards (see the guidelines). Campus Planning works with Plant Operations and other consultants throughout the year to refine the Design Guidelines and Standards, especially regarding the incorporation of up-to-date life safety requirements and sustainable building practices.
Capital Planning
Supports academic and research goals by enhancing, maintaining and improving the physical environment and facilities of the University of Houston System.
Services include building custom cabinet, shelves, office room additions, relocating doors, hanging and relocating whiteboards, and repairing classroom stadium seats.
Daily cleaning services include floor cleaning, window washing, emptying of trash and recycling containers, dusting, wall cleaning, chalkboard cleaning and replacement of supplies in classrooms. For additional custodial request, please put in a work request.
Services include picking up trash from all bins and dumpsters, recycling cans, plastic, cardboard, and office paper waste. For hazardous materials, see Hazardous Waste Disposal.
Electrical Services
Services include the rewiring and installation of lighting fixtures and dedicated electrical outlets as well as the repair and maintenance of electrical appliances.
Service includes maintaining and repairing of these systems, and rescuing people trapped in elevators.
Ensuring the University is in compliance to State's rules and regulations in regard to hazardous waste, air emissions, and water pollution prevention.
Setup of chairs, tables, and equipment for indoor or outdoor events is available on request.
Note: (Are canopies, tables, and chairs available for rent? What is the policy regarding this area?)
Managing the restoration, repair, or remodeling of building exteriors. This includes roofing, masonry, concrete and landscaping.
Fire alarm and life safety provides monitoring and control of all fire alarm and life safety system in campus buildings along with maintenance, testing, and trouble-shooting operating problems associated with these system.
Furniture Project Management
Managing the selection, addition, or replacement of University furniture, computing workstations, and classroom seating.
Submit requests for special groundskeeping services.
Hazardous waste coordinator assists faculty, staff and students with their responsibility for managing all waste properly and cost-effectively ensuring that hazardous waste generated on campus is disposed of in accordance with all applicable regulations.
Submit requests for environmental control services.
Services include the basic repair and maintenance of Heating, Ventilation & Air Conditioning (HVAC).
Submit requests for equipment and signage installation or get a carpentry estimate.
Interior Renovations
Most renovations involve space planning review, design, and construction services. Facilities project managers develop concepts and hire architects, engineers, and builders for major projects.
Submit requests for room and building keys or lock changes.
Services include investigating potential workplace exposure issues, laboratory safety audits and spill response in regard to biological, chemical and radiation safety on campus.
Maintenance and Repairs
Submit requests for building maintenance and repairs.
Submit request for moving furniture and equipment between rooms and buildings on campus.
Services include painting classrooms, common areas, hallways, stairwells, offices, cabinets, exterior handrails, and some exterior common areas.
Facilities staff arranges for the removal of pests inside buildings and on campus.
Project Development Advisory
Ensuring that goals and scope of a construction project meet the academic and research requirements of the University of Houston System
Project Estimation
Providing calculations of labor, materials, and other costs for a proposed project.
RecyclingFacilities staff provides daily trash removal and recycling bins for offices and outdoor sites.
Renovations and Space Changes
Most renovations involve space planning review, design, and construction services. Facilities project managers develop concepts and hire architects, engineers, and builders for major projects.
We buy insurance coverage for all campuses which include property coverages, special events (field trips/rental coverage's), auto coverage, medical professional liability, general liability coverage's, and loss control audits.
We provide instructor-led and web-based safety training classes for students, staff, and faculty.
Services include picking up trash from all bins and dumpsters, recycling cans, plastic, cardboard, and office paper waste.
We manage and monitor workers compensation claims, and work with adjusters to close these claims as it becomes possible.