I received outstanding customer service from the Plant Ops Customer Service Center and the Lock Shop. This morning I submitted an online work request to have my office door lock repaired…a couple hours later I received a call from Carla that there would be no charge and the work could be done the same day. This is a level of customer service that all university departments should strive to achieve.
Great work and a friendly attitude!Custodial Services
I just wanted to take a minute to comment on the custodial staff in Melcher Hall. The men's restrooms are clean, the supplies are stocked, and the trash receptacles are never overflowing onto the floor. The classrooms are always clean and uncluttered. The general appearance of the rest of the building is always one that projects a clean, well maintained atmosphere. I know with the volume of traffic these buildings serve, this must really be a daily challenge. Please pass along to the custodial staff that their efforts have not gone unnoticed.
I also wanted to mention one of the evening custodians. Walter (don't know his last name) not only keeps the restrooms looking good in the evenings, but can be counted on for a friendly smile and a greeting. Great work and a friendly attitude!