Frequently Asked Questions
Q: How do I request service?
Q: What is a billable request?
Q: What is a non-billable request?
Q: What is the method of payment for services?
Q: Who is a Certifying Official?
Q: Is there a Lost & Found?
Q: Is there a charge for painting a room?
- Online at http://www.uh.edu/plantops
- Call Customer Service 713-743-4948
- Walk-in (General Services Building, Room 121D)
What is a service request?
A: A service request is request for which there is no charge to the department, such as leaking faucets, hot&cold adjustments, no power, replacing lights, general custodial cleaning, pest control, etc.
What is the method of payment for services?
A: Departments can pay with cash, check, or through their cost center. Cash and check payments must be made in person to the Customer Service office, General Services Building, room 121-D.
Who is a Certifying Official?
A:The Certifying Official is usually your College of Business Administrator or Division of Business Administrator and is responsible of certifying any work request and to provide billing information.