Identity Finder Frequently Asked Questions (FAQ)

Q: What is Identity Finder?
Identity Finder is software that helps prevent identity theft by discovering sensitive data on computers. Identity Finder can discover:
  • Social security numbers
  • Credit card numbers
  • Passwords
  • Bank account numbers
  • Other customizable data
Q: What type of files does Identity Finder search?
Identity Finder searches many file types including:
  • Microsoft Office files
  • PDF files
  • Compressed files
Q: Once sensitive data is discovered, what actions can be taken?
  • Data may be shredded (permanently delete files containing sensitive information)
  • Data may be scrubbed (redact sensitive data but leave the rest of the file intact)
  • Data may be secured (encrypt and password protect the file)
  • File may be quarantined (move the file to a secure location and shred it in its original location)
Q: What operating systems does Identity Finder run on?
  • Supported Windows versions:
    • Windows 7 (32-bit, 64-bit)
    • Windows Vista (32-bit, 64-bit)
    • Windows XP with SP1 or higher
  • Supported Mac versions:
    • Mac OS X 10.6 Snow Leopard
    • Mac OS X 10.5 Leopard
Q: Who is eligible to use Identity Finder and how do I get the software?
Identity Finder is available to the UH community as follows:
  • UH Faculty/Staff for use on UH-owned computers at no charge
  • UH Students for use on their personally-owned computers at no charge
  • UH Faculty/Staff for use on their personally-owned computers at a discount
For instructions on how to get the Identity Finder software and which version to use, see How To Get Identity Finder.
Q: How do I install Identity Finder?
See How To Install Identity Finder
Q: How do I use Identity Finder to search for sensitive data?
See How To Use Identity Finder
Q: I am a college/division local IT support person. Where do I find information about using Identity Finder?
See Information for Technical Support Providers to help you use Identity Finder within your area.
Q: What if I need help with Identity Finder?
For help with Identity Finder installed on a UH-owned computer, contact your college/division local IT support staff or contact the UIT Support Center at 713-743-1411 or by email at support@uh.edu.

 

For help with Identity Finder installed on a personal computer, visit Identity Finder Home Edition's Online Help.