How Lync Affects You

Much takes place behind the scenes before you are Lync "enabled" including a user assessment, verification of applicable accounts, implementation, and cutover. The day before your department is cutover to Lync, our Deployment Team lays out new Polycom phones. Based on an assessment UIT conducts with your department, you will receive either a CX600 phone, CX300 phone, or a wired headset to use with the soft phone. That evening your department is cutover to Lync. When you arrive the next morning, your new Lync phone will be operational. ROLM phones are picked up after the Lync phones are tested.

Some of the features offered with these available Lync phones are:

  • Instant messaging with presence information
    Know if your colleagues are available to receive a call, if they are in a meeting or where they are located.
  • Tight integration with email and the campus directory
    Missed call messages and voice mails delivered straight to your Inbox. Search for a phone number in your Outlook Personal Address Book or in the campus Global Address Book.
  • Simple interface for creating online meetings and sharing files
    Host an online meeting or video conference with the click of a button, and collaborate with a colleague using desktop sharing.
  • No desk phone required
    Speak with callers via your computer's microphone and speaker using the Lync soft phone.
  • Mobile app
    Make and receive calls on your smart phone without revealing your personal cell number using the Lync mobile app.

For Lync related questions or problems, send email to LyncSupport@uh.edu.