SkillPort System Requirements

Player Client System Requirements

This document details the client system requirements for the following SkillSoft Players:

  • SkillSoft Course Player (SCP) 7.7
  • SkillSoft Course Manager (SCM) 6.6
  • SkillSoft Simulation Player (SimPlayer) 2.4
  • NETg Learning Services Player (NLS) 3.5
  • Theater Player 6.9

Hardware Requirements


  • Minimum Pentium® 400 MHz CPU
  • Minimum G3 machine for Macintosh®
  • Minimum 1 GHz recommended to support audio playback
  • Minimum 256 MB RAM for Macintosh®

Minimum 128 MB RAM


Network connection to the web server via a web browser


Minimum video resolution of 800 x 600 with 16-bit color

  • Minimum of 1024 x 768 is recommended

Minimum 56K connection speed

  • 56K or high-speed Internet access recommended for online players.

Speakers or headphones to listen to Dialogue® streaming audio sessions


A microphone to speak in Dialogue® streaming audio sessions


Operating Systems


Microsoft® Windows® operating system (32-bit and 64-bit)

  • Vista Business, Home and Ultimate are supported including SP1 with and without Aero active.
  • Vista Enterprise is supported.
  • Excludes Windows NT.
  • Note: You must have Windows Admin privileges to install.

Windows 7

  • 32-bit Internet Explorer 8
  • 32-bit Firefox 3.6

openSUSE® (SUSE® Linux) – 9.2-9.3, 10.0-10.3, 11.0-11.1

  • 11.0 and 11.1 are only supported on SkillPort 7.0.

Macintosh OS® X™ – 10.4, 10.5


Macintosh OS® X™ 10.6

  • 32 bit kernel

Supported Browsers


Internet Explorer® – 6.x-8.0

  • Not supported on the Macintosh Operating System

Firefox® – 2.0 –3.6.10

  • Not supported on the Macintosh Operating System

Safari™ – 3.0–5.0.2

  • Theater Player does not support Safari 3.04.

Recommended Browser Settings


  • Enable browser caching
  • Enable ActiveX controls and plug-ins in IE 6 and higher
  • Enable Active Scripting and Scripting of Java™ Applets
  • Enable META REFRESH in Internet Explorer™ 6
  • Support JavaScript™ 1.0 and Java™ 1.0.2
  • Support .ZIP, .JAR, or .CAB Java™ Applets
  • Recommended Enable Java™ Console
  • Accept Cookies
  • A browser enabled with a pop-up blocker might interfere with the launch of Job Aids, NASBA, Help, SkillBrief windows, and Books24x7. If pop-ups do not display, SkillSoft recommends that you set the blocking tool to "Always allow" for SkillSoft (for example, for sites ending in For Dialogue Live, you must enable pop-ups.

Third-Party Software and Add-Ons


Minimum Requirements for Plug-Ins

  • Flash® 6.0 - 10
  • Adobe® Reader® 7.0 and greater
  • The listed plug-ins are not required in all instances; their use depends upon which content is installed.
  • Windows Systems using Firefox require Flash v7.0 r19 or higher
  • Linux Systems using Firefox require Flash v7.0 r25 or higher on
  • Mozilla 1.6 and 1.7.2 require Flash 7.0r19 and r25 or higher, respectively.
  • SCP 7.x on Macintosh requires Flash 8.x-9.x to play narrated content.

JRE Support


Microsoft® JVM™ – Version 5.0.xxxx is supported with Microsoft® Internet Explorer® 6 and greater.


Sun JRE™ with installed JVM™

  • 1.3.1_02 and all updates
  • 1.4.0 and all updates
  • 1.4.1 and all updates
  • 1.4.2 and all updates
  • 5.0 (1.5.0) and all updates
  • 6.0 (1.6.0) and all updates except u10
  • JRE 1.6.0_10 is known to have compatibility issues with the SkillSoft Course Player (SCP). As such we would not recommend utilizing this particular version.
  • JRE 5.0_11 and higher is supported on Vista.
  • Microsoft Vista does not support JVM.

MAC® JRE™ – 1.4.2-1.6.0_17


All SkillSoft product releases support the latest fully released version of the Sun JRE.

  • For a given product release, the tested versions of the Sun JRE are determined as of the date of final sign-off of the software requirements specification. If a Sun JRE is released after the sign-off date, verification is scheduled for the next available product release.
  • Verification for new versions of the Sun JRE are automatically included as part of ongoing development efforts.
  • SkillSoft does not formally support any JRE that has not been fully released by Sun.
  • Incremental updates to the Sun JRE are not expected to present major challenges. If issues with a specific Sun JRE occur, the problems are analyzed to determine the best course of corrective action.

Web Accessibility


JAWS® 6.0, 6.2

  • For Internet Explorer 6 and greater, supported via Java Accessibility Bridge 1.2

JAWS® 7.10

  • For Internet Explorer 7 on Windows XP through Java Accessibility Bridge 2.0.1

JAWS® 10

  • For Internet Explorer 7 on Windows XP through Java Accessibility Bridge 2.0.1

JAWS® 11

  • For Internet Explorer 8 on Windows XP through Java Accessibility Bridge 2.0.1

Thin Clients


What is SkillSoft’s definition of Thin Client solution?

  • A Thin Client is a desktop environment that communicates with another system through a network; the remote system executes all SkillSoft client logic (HTML, JavaScript, Java and Flash)
  • With a Thin Client only visual, keyboard, mouse and audio actions are performed on the device local to the learner.
  • A Thin Client is typically either a software application operating on a desktop PC or a proprietary thin client device. Two examples of Thin Client software technologies are Citrix ® and Windows ® Terminal services.
  • SkillSoft will provide support towards the investigation of any issues that may surface, with the understanding that Thin Client configurations are not fully supported and SkillSoft will not enhance or upgrade our courseware to meet the requirements of an unsupported (Thin Client) configuration.

Language Support


  • Brazilian Portuguese
  • Canadian French
  • Cantonese Chinese
  • Castillian Spanish
  • Dutch
  • European French
  • European Spanish
  • German
  • Greek
  • Hindi
  • Indian English
  • Italian
  • Japanese
  • Korean
  • Latin American Spanish
  • Mandarin Chinese
  • Polish
  • Russian
  • Traditional Chinese
  • Turkish
  • UK English
  • US English
  • Korean content developed by SkillSoft is not supported on SuSE/openSuSE.
  • English is the only supported language for the SimPlayer.


Web Access Guidelines

When accessing SkillPort eLearning via dialup from off-campus, initial download may take longer than campus network access.

Web Browser Configurations

  • Choose "Yes" to trust SkillSoft if asked
  • Accept any cookies from SkillSoft Corporation to play a course if requested
  • Accept any Certificates from SkillSoft Corporation to play a course if requested

Pop-up Stoppers, Ad Killers, Pop-Up Blockers, Google Toolbars, etc.

A browser enabled with a pop-up blocker (or similar window blocking tool) may interfere with the launch of SkillPort courses. If your SkillPort player fails to launch, you should set the blocking tool to "Always allow" for the SkillSoft web site from which you access SkillPort courses. If this fails to solve the problem, SkillSoft recommends disabling the blocking tool during course play and re-enabling it after completing your learning session.

Firewall Configurations (off-campus access)

If using a firewall along with your internet connection from an off-campus location, it should be set to allow self-executing Java applets coming from SkillSoft Corporation or the IP addresses below. If these applets are restricted, the SkillPort course player will not launch after clicking on "Play this course".

IP Addresses

If your firewall allows restriction by IP address, make sure you do not restrict IP addresses through so you can access SkillPort and associated courseware.


If your firewall allows restriction by ports, make sure you do not restrict ports 80 and 554. All traffic with SkillPort and associated courseware travels over port 80. You will also need to keep ports 80 and 554 open for Windows Media and Real Media streams that may be used for playing some SkillPort courses.


Contact Us

Live Chat: Live Chat
Call Us: 713-743-1411
Fax Us: 713-743-1410
Email Us:
Mail Code: TSS 2002