Compressed Video Network (CVN) Guidelines

4. Network Operation Center (NOC)/Backbone Support Provider

The establishment of a Network Operations center is necessary to provide Backbone Support during all class and meeting times. The NOC will have trained staff to assist the LSP as needed.

4.1 Responsibilities of the NOC/BSP:

  1. Be available during all class times.
  2. Receive trouble requests from the LSPs and coordinate resolution.
  3. Provide assistance, testing and diagnostic functions as needed.
  4. Assist in the connection and disconnection of video calls.

Contact Us

NOC (Video Operations) 713-743-2700
The Video NOC is operational during all scheduled class times.