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Policies and Guidelines

Training on Hardware and Software

Last Updated: July 23, 2010
Reviewed: July 23, 2010


To ensure that employees properly use and maintain computer resources, each department must have a plan for training on hardware and software.


Departmental management, technology staff, and users.

Process Overview

  1. Perform a training needs analysis based on usage.
  2. Develop departmental procedures for training.
  3. Train employees using available IT resources.

    NOTE: Information Technology offers a variety of free (non-credit) computer training courses to faculty, staff, students, and alumni in good standing. IT offers instructor-led courses, as well as computer-based training. For more information, go to the IT Training page on the IT website.