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Information Security and Policies

Report a Security Incident

There are three ways to report a security incident:

Report a Computer Abuse Incident

To report a computer abuse incident, send email to abuse@uh.edu .

Computer abuse incidents are misuse and abuse of computer resources and violations such as unauthorized use of another user's account; tampering with other users' files, tapes, or passwords; harassment of other users; unauthorized alteration of computer charges; unauthorized copying or distribution of copyrighted or licensed software or data; deliberately wasteful practices; and online behavior that intimidates or offends, are unethical, violate university policy or are potentially unlawful.

Users should report to the facility manager or to the individual in charge of their computing resource information that they may have concerns about instances in which the above conditions have been or are being violated.

University of Houston Security Contacts

Access Control
Access control is the process by which access to sensitive data and resources is regulated. An access control violation gives unauthorized users access to privileged University of Houston data or resources. Users should contact Technology Support Services at the number listed for information about access control or to report an access control violation.
support@uh.edu
(713) 743-1411
Account Management
Account management is the process of providing, maintaining, and regulating accounts for computers and services. Account management issues include account applications, password security, account fraud and abuse of University of Houston computer accounts. For information regarding account management, contact the Information Technology Support Center at the number listed.
support@uh.edu
(713) 743-1411
Patch Management
Patch management is an ongoing effort to ensure that the security vulnerabilities affecting the University's information systems are addressed in an efficient, thoughtful, timely and effective manner. Information security advisory services and technology vendors routinely report new defects in software. For security patch information contact Technology Support Services at the number listed.
support@uh.edu
(713) 743-1411
Security Incidents
Security incidents are illegal or questionable activities such as violation of the integrity or confidentiality of student, financial or health information under TAC 202, FERPA, GLB ACT, HIPPA or PCI (Payment Card Industry) Standards and accidental or intentional distribution of sensitive information such as names, ID's, social security numbers, etc.
security@uh.edu
abuse@uh.edu
mysafecampus.com
(713) 743-1528
Risk Assessment
Risk assessment is the systematic identification and analyzing of risks faced by the university, colleges, department or group. Risk is an incident happening which may result in unwanted loss of asset or delay to normal business operations.
(713) 743-1528
Spyware
Spyware is software that covertly "sneaks" onto your computer and transmits your personal information to companies and individuals, usually for advertising purposes. It collects this personal information from you and about you without your knowledge or approval.
(713) 743-1528
Information Security Awareness Training
The Texas Administrative Code, Title 1, TAC 202- Information Security Standards, requires all Texas state employees to complete Information Security Awareness Training on an ongoing basis. UH Employees can access the training using their employer ID and birthdate at the UHS Online Learning Center.
(713) 743-1607
Viruses and Worms
Computer viruses are software programs deliberately designed to interfere with computer operation, record, corrupt, or delete data, or spread themselves to other computers and throughout the Internet, often slowing things down and causing other problems in the process. A computer virus attaches itself to a program or file so it can spread from one computer to another, leaving infections as it travels.
A worm is similar to a virus by its design, and is considered to be a sub-class of a virus. Worms spread from computer to computer, but unlike a virus, it has the ability to travel without any help from a person.
support@uh.edu
(713) 743-1411