UIT Alert: The RightNow Cloud Service is experiencing an outage in the Chat tier.
Chat services are available
Actions and Root Causes
The problem has been resolved.
- Get Help (RightNow)
Currently Chat services are unavailable. SMEs are performing emegency maintenance to our chat tier in MW. The chat service may be temporarily unavaialble while perform this maintenance. SMEs don't expect the maintenance to last more that 15 minutes.
Chat - Unavailable
Affected Environments (Sites/Interfaces):
uhhelpdesk (Interface) uhhelpdesk.custhelp.com
uhhelpdesk_2 (Interface) uhhelpdesk-2.custhelp.com