UIT Alert: Latency with PeopleSoft SAPRD and FSPRD applications

Current Status

ResolvedPeopleSoft Finance and PeopleSoft Student Administration

Affected Services

  • Student Self Service
  • PASS
  • HR and Campus Solutions
  • Finance

Event Updates

DisruptedLatency with PeopleSoft SAPRD and FSPRD applications
May 12, 2014 , 4:00 PM
SMEs reports there have been latency issues for both FSPRD and SAPRD applications. First latency reports received at 10AM.

SMEs are continuing to investigate this situation.

ResolvedPeopleSoft Finance and PeopleSoft Student Administration
May 12, 2014 , 10:05 PM
Database administrators restarted application servers one at a time (not impacting users), the restarts cleared the high IO issues and batch processing times have appeared to return to normal. Technicians continue to monitor the situation and will follow-up with log analysis to try and determine a root cause.