UIT Alert: Storage Area Network Emergency Maintenance

Current Status

ResolvedStorage Area Network Emergency Maintenance has completed

Affected Services

  • AccessUH
  • Blackboard Learn 9
  • Data Warehouse
  • SharePoint
  • CMS (Cascade Server)

Event Updates

IssueStorage Area Network Emergency Maintenance Scheduled for Sunday, Feb. 9, 12:30 am to 03:00 am
February 8, 2014 , 5:00 PM

A storage array (P2000) went offline unexpectedly while work was being performed on Saturday morning.

This incident identified problems with the backplane on the storage array and repairs require a shutdown of the entire array.

Systems using provisioned storage from this array will be shutdown prior to the maintenance window.

DisruptedUpdate - Storage Area Network Emergency Maintenance
February 9, 2014 , 8:30 AM

Emergency maintenance is still in progress. The backplane of the storage array has been replaced and controller 1 is working. There is an issue with controller 1 and 2 not communicating. SMEs are working with HP support to resolve this issue. 

Affected services include Blackboard Learn, Content Management System, SharePoint, Lync2010, Data Warehouse, Basis (access control), Cougarnet Departmental File Shares, and AccessUH.

The estimated time to repair has not been established.

ResolvedStorage Area Network Emergency Maintenance has completed
February 9, 2014 , 1:53 PM

Emergency maintenance on the storage area network has completed.

All systems and applications are up and operational.