UIT Alert: Wireless Service Disruption

Current Status

ResolvedWireless service to the affected buildings has been restored.

Resolution Statement

Actions and Root Causes

Causes are under investigation with the support of the wireless vendor.

Affected Services

  • UHSecure Wireless network
  • UH Wireless network

Event Updates

UnavailableWireless Service Disruption
January 27, 2014 , 7:30 AM
Wireless service in ERP, Cougar Village 2, UH West Dining-Hall, Hofheinz Pavillon, Building EHRM2, and the Center for Public Broadcasting are without wireless service.
UnavailableWork continues to restore service. See event update below.
January 27, 2014 , 9:45 AM
Administrators are moving customer access points to alternate wireless controllers to re-establish service. The process occurs instantly but unexplained issues are delaying the complete service restoration. No estimated time to completion is available at this time. Any changes to this current status will be posted.
ResolvedWireless service to the affected buildings has been restored.
January 27, 2014 , 10:10 AM
Administrators moved customer access points off of a failed controller to a functioning spare re-establishing their service.