UIT Alert: Computing Center UHSecure service

Current Status

ResolvedAccess to UHSecure at the Computing Center Repaired

Resolution Statement

Actions and Root Causes

The WLAN team investigated the service event and determined the ACS controller failure caused the access issue.

Corrective and Preventative Measures

A WLAN controller for the Computing Center required configuration adjustments after an access control server failure. Standard practice is to configure multiple access control servers in WLAN controller equipment to provide redundant service availability.

Affected Services

  • UHSecure Wireless network

Event Updates

UnavailableUHSecure service is unavailable at Computing Center
October 24, 2013 , 11:12 AM

UHSecure wireless service is unavailable at the Computing Center. The Wireless team is investigating.

The estimated time to repair has not been established.

ResolvedAccess to UHSecure at the Computing Center Repaired
October 24, 2013 , 10:00 PM

University secured WLAN service is available in the Computing Center.