UIT Alert: Wireless service at UC Satellite

Current Status

ResolvedWireless service has been restored at the UC Satellite

Resolution Statement

Actions and Root Causes

Issues found:
Production controller locked up
Redundant controller locked up and did not take over

SMEs are opening a ticket with Meru to diagnose these issues.

Affected Services

  • UH Wireless network

Event Updates

UnavailableWireless service is unavailable at the UC Satellite
September 20, 2013 , 8:41 AM

Wireless service is unavailable at the UC satellite. SMEs are investigating.

The estimated time to repair has not been established.

ResolvedWireless service has been restored at the UC Satellite
September 20, 2013 , 8:58 AM
SMEs have rebooted the wireless controllers and services have been restored at the UC Satellite.