UIT Alert: Email.uh.edu

Current Status

ResolvedEmail.uh.edu is available without issue.

Resolution Statement

Actions and Root Causes

A faulted controller caused database failures. The controller was repaired and exchange issues are now resolved. Affected customers should be able to access email.uh.edu without issue.

Corrective and Preventative Measures

A failed controller was repaired.

Affected Services

  • Email (Exchange)

Event Updates

DisruptedSome UH Exchange accounts may experience service disruption when accessing Email.uh.edu.
July 20, 2013 , 1:13 PM

Inquiries from support services and executive support were received at the availability center. Administrators responded to our notification and report they are addressing discovered issues in the Exchange environment. No ETR is available at this time.

DisruptedSome UH Exchange accounts may experience service disruption when accessing Email.uh.edu.
July 20, 2013 , 6:26 PM
 SMEs are working with vendor support to resolve this issue. The issue has been escalated up to second level support. No ETR is available at this time.
ResolvedEmail.uh.edu is available without issue.
July 20, 2013 , 7:42 PM