UIT Alert: Network Service Disruption - Technology Annex, Technology 2

Current Status

ResolvedAccess to network services has been restored at the Technology building.

Resolution Statement

Actions and Root Causes

Connectivity has been restored to affected network switches in Technology building.

Affected Services

  • UH Wired network

Event Updates

DisruptedNetwork services have been disrupted to Technology and Technology 2 buildings.
July 18, 2013 , 9:52 AM
Technicians have been dispatched to investigate. There is currently no estimated time to resolution.
DisruptedUpdate: Network services have been disrupted to Technology and Technology 2 buildings.
July 18, 2013 , 11:06 AM
Technicians have been dispatched to investigate. There is currently no estimated time to resolution.
DisruptedUpdate: The cause of the T, T2 network disruption has been isolated.
July 18, 2013 , 2:21 PM
The cause of the T, T2 network disruption has been isolated to a single switch on the second floor of building 508 (T2). This switch has been removed from the network while additional isolation tests are performed to find the disruptive port. Apart from this single switch, all other network services have been restored to the building.
DisruptedUpdate: The cause of the T, T2 network disruption has been isolated.
July 18, 2013 , 4:05 PM
The isolated switch in Technology 2 building 2nd floor has been determined to be the cause of the network disruption, and has been scheduled for replacement. There is currently no ETR. This switch is affecting approximatly 40 connections.
Disrupted
July 19, 2013 , 8:00 AM

UiT technicians are working with network administrators and local support to repair equipment in technology. An established time that the repair will be complete is not available.

ResolvedAccess to network services has been restored at the Technology building.
July 19, 2013 , 10:00 AM