UIT Alert: TSM Services Unavailable

Current Status

ResolvedTSM Services Restored.

Affected Services

  • Backup Service

Event Updates

UnavailableThe TSM server uhbackup.e.uh.edu is unavailable due to an undetermined network issue.
June 10, 2013 , 8:52 AM
All TSM services for the UHBACKUP server are unavailable. There is currently no ETA on restoration of services. TSM Admins are working to determine the cause and will have IBM on site today to perform diagnostic tests on the hardware.
UnavailableUPDATE: The TSM server uhbackup.e.uh.edu is unavailable due to an undetermined network issue.
June 10, 2013 , 3:01 PM
 A condition arose that caused an error/disable state on the TSM servers network interface. IBM is currently onsite running diagnostics to determine the cause of failure. All TSM services are unavailable. The current restoration ETA is 18:00 tonight in time for nightly scheduled backups.
ResolvedTSM Services Restored.
June 10, 2013 , 6:00 PM
TSM Services have been restored. The service was restored at approximatly 18:00 last evening by resolving the network connectivity issues affecting TSM during the day. If any TSM customers notice any issue from their overnight backups, please contact ITAC@uh.edu and TSM@uh.edu.