UIT Alert: Network Service Disruption

Current Status

ResolvedResolved - Network Service Disruption

Resolution Statement

Actions and Root Causes

On-call technician restarted network equipment in the affected buildings.

Affected Services

  • UH Wired network
  • UHSecure Wireless network
  • UH Wireless network

Event Updates

UnavailableNetwork Service Disruption
December 5, 2012 , 6:00 AM

There was another planned electrical power outage from 5:00 AM to 6:00 AM for multiple buildings on campus. Some network equipment did not recover from this event.

Network equipment in Cullen College of Engineering 1 (D), Max Krost Hall  (KH), Teaching Unit 2 (TU2) and J. Davis Armistead (JDA) are offline.

The on-call technician is working to restore network services to affected buildings.

The estimated time to repair has not been established.

UnavailableUpdate - Network Service Disruption
December 5, 2012 , 6:00 AM

Network services to Engineering Complex have been restored. Conrad Hilton College North and South still reporting network disruption, as well as a portion of Optometry and Krost Hall in the Law Complex.

Technicians are working to restore services at this time.

The estimated time to repair has not been established.

ResolvedResolved - Network Service Disruption
December 5, 2012 , 9:04 AM
Network services to Engineering Complex, Conrad Hilton College, Max Krost Hall  (KH), Teaching Unit 2 (TU2) and J. Davis Armistead (JDA) have been restored.