UIT Alert: Voicemail Message Waiting Indicator

Current Status

ResolvedUpdate - Voicemail Message Waiting Indicator

Affected Services

  • Voicemail

Event Updates

DisruptedVoicemail Message Waiting Indicator
November 16, 2012 , 9:53 AM

The Message Waiting Indicator (MWI) light on the Rolm phones are not responding properly to voicemail messages.

Customers may have messages waiting on the Rolm phones with no indicator light.

SME is performing an emergency reboot of the messaging application server.

The estimated time to repair is unavailable.

ResolvedUpdate - Voicemail Message Waiting Indicator
November 16, 2012 , 11:09 AM

SME restarted the MWI service.

Rolm phone MWI lights are properly reflecting the status of voicemail boxes.