UIT Alert: Storage Area Network

Current Status

ResolvedUpdate - Storage Area Network

Resolution Statement

Actions and Root Causes

The storage area network problem has been resolved.

Affected Services

  • Backup Service

Event Updates

UnavailableStorage Area Network
October 21, 2012 , 9:47 AM

A Compellent SAN has failed, affected services include Blackboard Learn, Content Management System, Sharepoint, TSM, Lync2010, AccessUH, portions of the UH Webpage, Business Services Management and PeopleSoft SA/HR Production.

Estimated time to repair is currently 3-4 hours.

ResolvedUpdate - Storage Area Network
October 21, 2012 , 7:34 PM

The SAN has been stabilized. AccessUH is available.

TSM is remaining down while resolution efforts continue on the Compellent SAN, and will be returned to service at a later time.