UIT Alert: Service disruption: Mail.uh.edu outbound mail

Current Status

ResolvedMail.uh.edu message delivery has returned to normal.

Resolution Statement

As of 8:49 a.m. August 8th, some users are reporting disrupted service for Mail.uh.edu outbound mail. If you need assistance, please contact the UIT Support Center at 713-743-1411. Additional updates will be posted on this page.

Affected Services

  • Email (mail.uh.edu)

Event Updates

DisruptedOutbound messages from mail.uh.edu are not reaching recipients. The estimated time to repair is unavailable.
August 8, 2011 , 9:15 AM
The Subject Matter Expert for mail.uh.edu is investigating this incident. 
DisruptedOutbound messages from Mail.uh.edu are delayed on the way to recipients. The estimated time to repair is unavailable.
August 8, 2011 , 10:15 AM
The SMTP gateway was hung and has been restarted. However, there is a backlog of messages in the mail.uh.edu queue, and outbound messages are being delayed. The estimated time to repair is unavailable.
ResolvedMail.uh.edu message delivery has returned to normal.
August 8, 2011 , 1:55 PM
The message queues for Mail.uh.edu have cleared, and the messages are being delivered normally.