Web and Communication Technology Services
Managed by Diane Trippel, the Web and Communication Technology Services comprises about 25 FTE of mostly mid- to senior developers and analysts [and the call center??].
What we do
The Applications team administers university-wide software applications, including UH account management, Anchor Point, Remedy, and RightNow/AskShasta.
The E-Communications Center ensures the data integrity of all official university electronic communications. This includes improving contact data for faculty, staff, and students, distributing official university communications via RightNow, and administering e-communications tools, such as sharepoint, the PIER Emergency site, and the UH listserv server.
IT Communication and Marketing
IT Communications and Marketing provides communication and marketing support for UIT.
UH Contact Center
The UH Contact Center handles chat, inbound contact, and outbound contact for UH.
Web Technologies provides web site and web application development, web server administration, and QA/testing. It also administers specialty applications that run on or with the web server such as blogs, Google search, and the cascade CMS.