Long Term Care
Long-term care insurance is
designed to provide coverage
for one or more necessary or
medically necessary
diagnostic, preventive,
therapeutic, curing,
treating, mitigating, and
rehabilitative services, and
maintenance or personal care
services, provided in a
setting other than an acute
care unit of a hospital,
such as in a nursing home,
in the community or in the
home.
- For more information about
long-term care insurance
through
John Hancock website
(username: ers; password:
mybenefit)
-
Call John Hancock customer
service from 7:30a until
5:30p CST at 1-800-400-9396.
For TTY, call 1-800-225-1808
or outside of the United
States, call (617) 572-0048.
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