BUSINESS ETIQUETTE & CIVILITY IN THE WORKPLACE (HRT027)
Who should attend: This course is open to all university personnel
How long: 3 hours
Have you ever been offended by a co-worker? Have you unwittingly committed a social blunder at work that led to a not so pleasant interaction or worse yet affected an ongoing work relationship? Understanding the importance of proper communication, both verbally and nonverbally can influence whether a situation blows over or continues to cause problems. This class will assist you in developing good work etiquette habits, techniques to handle offensive behavior from co workers and a general understanding of the impact of a positive workplace.
Following this course, participants will be better able to:
- Communicate positively and effectively
- Be better acquainted with proper office protocol
- Set boundaries with offensive coworkers
- Set the tone of a positive work office experience
For questions, please contact the HR Service Center at 713.743.3988.
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The course number is HRT022.