BUSINESS ETIQUETTE & CIVILITY IN THE WORKPLACE (HRT027)

Who should attend: This course is open to all university personnel

Prerequisites: None.

How long: 3 hours

Have you ever been offended by a co-worker? Have you unwittingly committed a social blunder at work that led to a not so pleasant interaction or worse yet affected an ongoing work relationship? Understanding the importance of proper communication, both verbally and nonverbally can influence whether a situation blows over or continues to cause problems. This class will assist you in developing good work etiquette habits, techniques to handle offensive behavior from co workers and a general understanding of the impact of a positive workplace.

Following this course, participants will be better able to:

  • Communicate positively and effectively
  • Be better acquainted with proper office protocol
  • Set boundaries with offensive coworkers
  • Set the tone of a positive work office experience


For questions, please contact the HR Service Center at 713.743.3988.


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Please register in PASS at:

http://www.uh.edu/adminservices/PASS/trainingenrollment.htm

The course number is HRT022.