BSc in Industrial Management, University of the West Indies, Trinidad Campus; MBA, University of Hull (England, UK).
Expertise & Research Interests
- Pre-Opening and Spa Development for 4 and 5 Diamond Properties
- Rebranding for Airline and Spa Industries
- Hospitality, Leadership and Customer-Service Training
- Hotel Operations
20 years of hospitality industry experience, including airline, hotel and spa management; co-founder of the Houston Spa Association; past and current president of the Houston Spa Association; faculty advisor to the Student Chapter of the Houston Spa Association; served eight years as a director for the Spa and Health Club with Hilton Hotels Corporation and WTS International respectively; member of the opening team for a 17,000- square-foot destination spa; experience supporting spa development with internationally renowned destination properties; owner of the first Houston-based Vino 100 Wine Bar; licensed esthetician and skincare trainer.