BS in Hotel and Restaurant Management, MS in Hospitality Management, University of Houston. CHIA, CHE.
Expertise & Research Interests
- Customer Service
- Lodging Operations Management
- Hospitality Technology Implementation and Training
Serves as faculty advisor to the Hotel & Lodging Association of Greater Houston UH Student Chapter; more than 20 years of national and international lodging operations experience with Westin Hotels & Resorts, Omni Hotels & Resorts, 1859 Historic Hotels, and Landry's Hotel Division; held various positions for the implementation and training of POS/PMS applications domestically and in the Caribbean; served as board member and past president of the Destination League City Convention and Visitors Corporation; served as board member and past president of the Hilton College Alumni Association; earned the College's Distinguished Alumnus Award in 2006.