Student Health Insurance - University of Houston
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Student Health Insurance

Sickness is expensive in terms of time and money. The University strongly encourages all students to carry health insurance. The student health insurance plan is endorsed by and designed especially for the University of Houston.

The University of Houston Health Center accepts only the University endorsed Student Health Insurance Plan. For services rendered at the University Health Center, you are responsible only for payment of any applicable co-pays and ineligible expenses for services rendered at the Health Center. The University Health Center will bill the insurance company for any eligible expenses. Services obtained outside the Health Center are subject to deductibles and co-insurance requirements for eligible expenses, and all other policy provisions/limitations.

Why should you buy Student Insurance/Understanding Care Coverage:

Tips for using your coverage/Your care coverage explained:

Domestic Students

Undergraduate students attending the University of Houston who are enrolled in 6 or more credit hours (3 for summer session) are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.

Graduate students attending the University of Houston who are enrolled in 3 or more credit hours are eligible to enroll for coverage in the UH endorsed Student Health Insurance Plan within the posted open enrollment time period.

Eligible domestic students may enroll directly through Academic Health Plans during the Open Enrollment Period each semester.

Voluntary Dependent Only Plan

Dependent coverage cannot be added to the Student Health Insurance Plan.

A voluntary Dependent Only Plan is available for purchase for the coverage period that matches the student’s existing coverage.

The completed form and payment information should be sent directly to the Academic HealthPlans during the posted Spring/Summer 2019 Open Enrollment Period of November 30, 2018 – February 1, 2019.

International students with “F” or “J” visa status must ACTIVATE their enrollment in the Student Health Insurance Plan prior to submitting the enrollment form in the Dependent Only Plan.

If you have any enrollment or benefits questions, please call Academic HealthPlans at 1-855-824-9683.

Contact the Student Health Insurance Office at ship@uh.edu if you should need to request an enrollment form for a Qualifying Event for a dependent.

International Students

International students with “F” or “J” visa status are required to be covered under the UHS Student Health Insurance Plan or have equivalent health insurance coverage, regardless of the number of credit hours taken. At the time of registration, the student will automatically be enrolled in the mandatory UHS-endorsed Student Health Insurance Plan (SHIP) and will be charged for the coverage period on their student financial account.

International Student Health Insurance Requirements

What Do You Need To Do?

Health Insurance Notification

All international students are required to read and acknowledge the University of Houston International Student Health Insurance Requirement each semester.

A HOLD is place on your university account until you complete this acknowledgment. The university identified you as an international student at the time the Health Insurance Notification hold was placed. A change in your international status does not automatically remove the hold. The hold cannot be manually reversed.

Acknowledgement of Health Insurance Notification Instructions

How To Obtain Insurance ID Card

2018-2019 Coverage Period:

Once your enrollment in the Student Health Insurance Plan has been activated and processed (approximately 5 business days after activation), you will receive an email with your ID card and further instructions from United Healthcare – Student Resources. You can also go to uhcsr.com and select Create My Account.

Once registered, you can access your plan materials, view coverage information, check claims status, submit online forms, locate a provider and/or pharmacy (if applicable) and learn about your ancillary benefits. You can also find information about your 1095-B tax form.

Mandatory Enrollment (International Students with F or J Visa): You'll need your University Email Address and School Assigned ID to create your account.

Voluntary Enrollment: You will use the email address submitted during your enrollment in the Student Health Insurance Plan and School Assigned ID to create your account.

Health Insurance Information for Recent Graduates

Students enrolled in the Student Health Insurance Plan who have graduated are eligible to continue their existing medical coverage. Go to My AHP Care for more information.

Continuation of Coverage

Students enrolled in the University of Houston System (UH) Student Health Insurance Plan are eligible for CONTINUATION OF COVERAGE. Continuation of Coverage is only available to Insured Students no longer eligible for coverage under the UH Student Health Insurance Plan. Contact Academic HealthPlans Customer Service at 1-855-824-9683 or online at My AHP Care for more information.

Letter of Creditable Coverage

A letter (or certificate) of Creditable Coverage is a document provided by the insurance carrier that includes the insured member’s name and the coverage effective/cancelation dates.

Students enrolled in the UHS endorsed Student Health Insurance Plan (SHIP) may request this letter directly from Academic HealthPlans. Requests should be sent via email to support@ahpcare.com and include the member’s full name and university ID number.

The University of Houston is unable to provide this document.

Questions: Contact Academic HealthPlans Customer Service at 1-855-824-9683 or support@ahpcare.com.

Insurance Tips

Students enrolled in the UH endorsed Student Health Insurance Plan should read and understand the policy’s coverage. This information can be found in the plan’s brochure.

  • Carry your insurance card at all times. The information on your insurance card will be needed in the event you have a medical emergency or use an outside provider.
  • Know your after-hour and emergency options before you need it.
  • Keep a copy of all documentation for claim submission. You will need to submit a copy of the referral (if applicable) and all documentation with your referral.
  • Contact Insurance Administrator with any questions about coverage, providers, claims and ID cards. The contact information is listed on your insurance card and online.

Contact Information

2018-2019 Academic Year
Academic HealthPlans Customer Service
Questions about the Student Health Insurance Plan: Enrollment, Coverage, Waivers, etc.
1-855-824-9683
uh.myahpcare.com
support@ahpcare.com
United Healthcare Student Resources
Questions about the Student Health Insurnance Plan: Benefits, Claims, ID Cards and Find a Provider. Provider Search
1-800-767-0700
customerservice@uhcsr.com

2017-2018 Academic Year
Blue Cross and Blue Shield of Texas Customer Service
Questions about the Student Health Insurance Plan: Benefits, Claims, ID Cards and Find a Provider

1-855-267-0214
uh.myahpcare.com
UH Health Center Student Health Insurance Office
SHIP@uh.edu
713-743-7635