Enrollment Activation and Waiver Instructions - University of Houston
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Enrollment Activation and Waiver Instructions

Fall 2019 Term
Open Enrollment Activation and Waiver Period:
July 22, 2019 – September 4, 2019

International students with “F” or “J” visa status are required to be covered under the UHS Student Health Insurance Plan or have equivalent health insurance coverage, regardless of the number of credit hours taken. At the time of registration, the student will automatically be enrolled in the mandatory UHS-endorsed Student Health Insurance Plan (SHIP) and will be charged for the coverage period on their student financial account.

The University of Houston will submit your eligibility for enrollment in the Student Health Insurance Plan to insurance administrator (Academic HealthPlans) each applicable term.

During the ENROLLMENT ACTIVATION and WAIVER period, allow approximately 1-2 business days after the health insurance charge has been posted to your university account for the eligible to enroll list to be processed before attempting to ACTIVATE your enrollment or submit a WAIVER.

ACTION REQUIRED: You must ACTIVATE your enrollment in the Student Health Insurance Plan or submit a WAIVER each coverage period.

  • Failure to ACTIVATE your enrollment in a timely manner will result in a delay in your ability to use your Student Health Insurance Plan.
  • If you do not ACTIVATE your enrollment in the Student Health Insurance Plan by September 4, 2019, your enrollment will automatically activate after the close of the Open Enrollment Period for the designated coverage period. This may delay the activation of your insurance coverage to approximately September 16, 2019.

Go to Student Health Insurance to view the University of Houston International Student Health Insurance requirements.

INTERNATIONAL STATUS: It is the responsibility of each student to inform the University of their current visa status. Visa status changes that may affect or reverse a student’s waiver or enrollment in the mandatory SHIP must be posted to the student’s university account no later than the posted semester deadline. Submit your status changes as early as possible and follow-up with the appropriate department(s) to ensure all changes are POSTED timely.

Contact the International Student and Scholar Services (ISSS) at (713) 743-5065 if you have any questions or concerns about your status.

Insurance Enrollment Activation

(you wish to be enrolled in the UHS Student Health Insurance Plan):

You will need to ACTIVATE your enrollment in the Student Health Insurance Plan for each coverage period. It is recommended that you complete this ACTIVATION at least one week prior to the beginning of the new coverage period to ensure you have access to your insurance account.

Failure to ACTIVATE your enrollment in a timely manner will result in a delay in your ability to use your Student Health Insurance Plan. If you do not ACTIVATE your enrollment in the Student Health Insurance Plan, your enrollment will automatically activate after the close of the Open Enrollment Period for the designated coverage period.

  1. Go to Academic HealthPlans: Enrollment Activation and Waiver
  2. Select the appropriate ‘Click Here to Enroll or Submit Your Waiver Request’ link.
    • The definition of “new” or “returning” students for Fall 2019 coverage period is based on the student’s insurance account:
      • NEW Student: Not enrolled in the Student Health Insurance Plan for the Spring 2019 or Summer 2019 coverage period. If you obtained a waiver for the Spring 2019 or Summer 2019 coverage period, you are considered a NEW STUDENT for the Fall 2019 coverage period.
      • RETURNING Student:Enrolled in the Student Health Insurance Plan for the Spring 2019 or Summer 2019 coverage period.
    • By clicking the “Click Here to Enroll” link below, you confirm that you have read and understand the University of Houston System Policy concerning F and J Visa International Health Insurance Requirements.
  3. Once on the waiver system, you will be asked to provide:
    • Student ID: Use your full UH student ID
    • Password: Your date of birth in MMDDYYYY format (i.e. 01011990), unless you previously changed the password.
  4. Select the enrollment option from the waiver dashboard by selecting the ‘ENROLL’ button under the “I Need Health Insurance” section.
  5. You will be prompted to confirm your selection and agree to the Terms and Conditions by entering your initials.
  6. Once submitted, you will receive an on-screen confirmation advising you of your enrollment.

Your enrollment will be submitted for processing. Allow 2-3 business days for completion.

Insurance ID Card

Once your enrollment in the Student Health Insurance Plan has been activated and processed by Academic HealthPlans (approximately 5 business days after activation), you will receive an email with your ID card and further instructions from United Healthcare – Student Resources. You can also go to UnitedHealthcare and select Create My Account.

Once registered, you can access your plan materials, view coverage information, check claims status, submit online forms, locate a provider and/or pharmacy (if applicable) and learn about your ancillary benefits. You can also find information about your 1095-B tax form.

You will need your University Email Address and School Assigned ID to create your account.

QUESTIONS: Contact Academic HealthPlans Customer Service at 1-855-824-9683

Waiver Request

Students holding comparable coverage may be eligible to waive enrollment in the Student Health Insurance Plan (SHIP). For more detailed waiver criteria please visit Academic HealthPlans: Enrollment Activation and Waiver.

The online waiver request form must be completed each semester by the waiver deadline date. The Summer waiver deadline date is September 4, 2019.

  • You are encouraged to complete your waiver request as soon as possible. Any additional information that may be requested must be submitted prior to the posted deadline.
  • Late submissions will not be accepted.

If you DO NOT submit a waiver or if your waiver submission is not approved, you will be automatically enrolled in SHIP and the cost of the insurance coverage will be included in your student account.

To WAIVE (you DO NOT want the student health insurance plan):

  1. Have an electronic copy of your medical ID card and full policy document (in English) ready.
  2. Go to Academic HealthPlans: Enrollment Activation and Waiver
  3. Select the appropriate ‘Click Here to Submit Your Waiver Request’ link.
    • The definition of “new” or “returning” students for Fall 2019 coverage period is based on the student’s insurance account:
      • NEW Student: Not enrolled in the Student Health Insurance Plan for the Spring 2019 or Summer 2019 coverage period. If you obtained a waiver for the Spring 2019 or Summer 2019 coverage period, you are considered a NEW STUDENT for the Fall 2019 coverage period.
      • RETURNING Student: Enrolled in the Student Health Insurance Plan for the Spring 2019 or Summer 2019 coverage period.
    • By clicking the “Click Here to Enroll” link below, you confirm that you have read and understand the University of Houston System Policy concerning F and J Visa International Health Insurance Requirements.
  4. Once on the waiver system you will be asked to provide:
    • Student ID: Use your full U of H student ID
    • Password: Your date of birth in MMDDYYYY format (i.e. 01011990), unless you previously changed the password.
  5. Select the WAIVE button from the “I Already Have Insurance” section.
  6. Complete the waiver form and attach an electronic copy of the front and back of your medical insurance card and your full policy document.
  7. Select the ‘Submit Waiver’ button at the bottom of the waiver form.
  8. You will receive a waiver status email within 5-7 business days.

Once you have successfully submitted your waiver request you will receive an on-screen confirmation and an automated email confirming receipt of your request.

  • Please make sure you receive this submission confirmation email, and print it for your records. Should there be any problems with your waiver, you will need this confirmation email which contains your waiver request ID number.
  • This automated email does not constitute granting a waiver; a separate email as to whether your waiver request has been approved or denied will be sent from Academic HealthPlans within seven business days.