Key Access Services

Ordering | Cost | FAQs

Access Control maintains mechanical and electrical door locking hardware and provides key cuttings services for doors, desks, and file cabinets.

Key Access Services Pickup & Return

Location: General Services Building Lobby
Phone: 832 - 842 - 0539
Hour: 8:00 AM - 5:00 PM Mon - Fri
Email: kas@uh.edu
*Note:  Valid driver license or UH Cougar ID is required for key pick up

Ordering

Individual Room & Building Keys - Start with your department, professor, or lab manager. They will assist you in requesting a key and obtaining the proper signature approval.

Card Access - Start with your department, professor, or lab manager. They will assist you in requesting card access and obtaining the proper signature approval.

Desk & Cabinet Keys - Submit a key request via Access UH.

Key Processing Information

Individual room/building key requests and/or card access is normally ready within 3 working days. Submaster and building-master keys may take up to 5 days to process.

Key Cutting Cost

Effective September 1, 2013, the non-refundable fee of $10.00 (per key) covers the cost of labor and materials associated in issuing any key requested, including; door, sub-master, security, mechanical and desk keys. Please note, the $10.00 flat rate is a service fee and any keys issued should continue to be returned to the Facilities Service Center once the key/access is no longer needed.  The price has changed to ensure proper cost recovery and will be the same regardless of key type.

Payments with a credit card or department cost center are accepted.

FAQs

I am locked out of my office. What do I do? Contact Campus Police at 713-743-3333

How do I get a key or card access? Please see your department, professor, or lab manager.

How will I know when my key is ready to be picked up at Key Access Services (KAS)? The key holder receives an email, at the email address set-up in PASS, once the key is ready for pick-up. 

How long do I have to pick up my key? You have 30 days to pick up your key. After 30 days, unclaimed keys will be returned to the Lock Shop. You must complete a new key request form to obtain your key(s).