MAP-Works Questions & Answers
For Students, Advisers, Parents and other Community Partners

Q: What is MAP-Works? 
A: MAP-Works is an on-line assessment designed to provide feedback to help students establish realistic expectations and connect with campus resources. MAP-Works was developed by EBI (Educational Benchmarking Incorporated) in partnership with Ball State University who has been utilizing a comparable system for the past 20 years.

Q: Why are we using MAP-Works? 
A: MAP-Works is a tool to help us increase student retention. This tool is designed to allow staff to understand student’s concerns early and spend more time helping students rather than utilizing precious face-to-face time to determine the concerns.

Q: What is the focus of MAP-Works? 
A: MAP-Works focuses on four main areas: Academic Success, Student Retention, Student Development and Student Involvement.

Q: How does MAP-Works work? 
A: MAP-Works provides feedback to students as well as information about a student’s transition to the University of Houston to appropriate faculty and staff. This timely interactive, user-friendly data enables proactive interactions with individual students and supports partnerships across college divisions through advanced communication tools.

Q: How will students learn about MAP-Works? 
A: Students will receive an email inviting them to take the MAP-Works survey. Information has also been shared at floor meetings, and via bulletin boards, flyers, table tents and postcards.

Q: When will students be able to take MAP-Works? 
A: MAP-Works launched in mid-September. Students have until October 20th to take the survey and be eligible for incentives.

Q: What incentives are being offered to encourage students to take the MAP-Works survey? 
A: The incentives change from year to year.  This year we will offer a very cool free t-shirt to every student who takes the survey.  In addition each residence hall will host “launch parties” that will include prizes and snacks. 

Q: What type of follow-up will students receive if they choose not to participate in the MAP-Works survey? 
A: Non-participants are considered to be the most at-risk students. Staff will focus on connecting with these students after the survey closes in October.

Q: How will staff interact with students who do take the survey? 
A: Staff will reach out to students whose reports indicate the most areas of concern via email, phone calls, and face-to-face interaction in their residence halls.

Q: Has there been any assessment of MAP-Works?
A: Yes. Ball State University and EBI have done (and continue to do) extensive analysis utilizing:

  • Descriptives (Frequencies, Means, SDs)
  • Factor Development & Confirmation (Factor and Reliability Analysis, & Scale Reduction)
  • Correlations between Factors
  • Correlations and Regression Models (Linear & Logistic) with Profile, Factors, and Outcomes
  • Decision Trees (C&RT, CHAID) and Path Models
  • Theme Coding of Open-Ended Responses