Billing/Pay Plans/Collections

124 Welcome Center

Billing: Enrolled students statement of account will only be posted electronically in the Student Self Service online at website: http://myuh.uh.edu. Payment due dates and billing processes are explained in each semester's Class Schedule. All bills are issued through the Student Financial Services Department and reflect charges posted to the centralized billing system by the various service providing departments across campus. The Student Financial Services Department will not reinstate a student into course(s) or remove late fees from a student's account in cases where a student claims not to have seen a statement as all bills are available online 24/7/365. Payment due dates are published in a variety of campus publications and it is each student's responsibility to make himself/herself aware of those dates. It is the student's responsibility to know the due dates for all payments.

Payment Plans: Beginning with the fall semester of 2008, the university, pursuant to Texas state law, is requiring that all students must complete their arrangement to pay for the semester prior to the first day of classes. This means the student must either pay 100% of all tuition and fees due, or sign an Installment Pay Plan, or select either an Emergency Loan or Short Term Tuition Loan. Any student who fails to select one of these payment plan arrangements by the due date for billing may be disenrolled from all classes and, should they choose to reenroll (late registration) will be charged a $20 Late Registration Fee, which must be paid prior to being allowed to reenroll. A brief explanation of the different Pay Plans follows; for more detailed information, please contact the Customer Service area of Student Financial Services located in the University Welcome Center:

  1. Pay 100% of all tuition, fees, and/or housing/board;
  2. If prepared to pay at least 25% of all current semester charges and signs an installment agreement to pay the remaining charges in accordance with state law governing the Installment Pay Plan.
  3. Select an Emergency Loan wherein all tuition and mandatory fees are deferred for payment until the 90th calendar of the semester. (Interest calculated on 5% APR)
  4. Select a Short Term Tuition Loan, which defers the payment of tuition, fees, room and board until the 45th calendar day of the semester. (Interest calculated on a 12% APR)
  5. Accepted financial aid funds that appear as 'Pending Financial Aid' in your account summary that cover 100% of your tuition and fees. If so, your Total Due should be zero.

In no case will any of the above plans cover prior semester charges. Any prior charges must be paid in full.

Students who enter into a Pay Plan agreement and find that more charges are added to their account afterward will have the additional charges billed in total along with the bills for the second/third installment.

For more detailed information, either visit the following website: www.uh.edu/sfs and read Payment Plans; or, visit the University Welcome Center and speak with a representative.

Students who believe they have been charged fees erroneously should first verify with the department responsible for those charges their accuracy. Following that, the student must submit, in writing, their request and reasons for removal of the charge in question.

Students who provide checks for payment (whether electronic or paper) that are returned by the bank will have 10 calendar days or by the 20th class day, whichever comes first, from notification to provide payment by cash or certified check.

Failure to legitimize payment within the time allotted may result in financial disenrollment, loss of check writing privileges and/or referral for prosecution.

NOTE: A processing fee will be assessed on all credit and debit card payments for tuition, fees and other charges initiated through the Self Services Online website. The university only accepts MasterCard, American Express and Discover Cards. VISA debit, credit, or check cards are no longer accepted as payment options. There is no charge for using E Check as a means of payment.

Students who have an unpaid balance after a due date will have a financial stop/service indicator placed on their student record. This stop will prohibit the student from registering and requesting transcripts. Failure of a student to respond to courtesy notices of a past-due balance by the deadline indicated will result in the loss of university services. At the end of the semester, any student with a balance of $200 or more will be assessed a $50 severance of service fee. A financial service indicator will be placed on the account, which will result in the denial of further university services. Services that may be denied include: release of transcript, room and board services, and future enrollment.

Collections: Non-payment by the end of the semester will result in transfer of the student's account from the Student Financial Services Department to the Student Financial Service's Collections Office, or to a contracted collection agency, and assessment of a collection fee of at least 25% of the outstanding balance. University collections may also choose to litigate an account on advice of university legal counsel. Should an account be litigated, the student will be responsible for all litigation expenses including attorney's fees and court costs. Accounts that are referred to a contracted collection agency may also be reported to credit bureaus.