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FAQs
 
COUGAR CARD SERVICES

FAQ’S

Do I need a dining plan?

Only if you want to make your life simpler.  Enrolling in a Dining Plan allows you to enjoy the great tastes on campus with friends.

  • Guaranteed all-you-care-to-eat meals and the flexibility of a la carte purchasing.

  • No worries about carrying cash.

  • Minutes from great food and comfortable locations.

 

What is the difference between a weekly meal plan and a block plan?

The block plan is a semester meal allowance.  This allows you to carry your meals throughout the semester, using your meals at any of our residential restaurants as you choose.  A weekly meal plan gives you a specified number of meals per week and can only be used during that time period.

 

Can unused meals on my weekly meal allowance carry over to the following week?

No. Plan to use your meals each week, unless you have chosen a Block plan.  We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value for your dollars.  Unused Cougar Cash will be carried forward until you withdraw, graduate or is inactive for a one year period.

 

Can I change my dining plan?

Yes. Dining plans may be upgraded at anytime by visiting the 1Card Office.  Participants may change their spring dining plan during the last two weeks of the fall semester only.

 

How is  my meal plans taxed?

At the time you purchase a dining plan taxes are applied to the weekly meal allowance portion of the total dining plan.  For example: The RFoC 15 ($950+tax) consists of $950 (15 weekly meals) plus $78.38 tax (only on the meal portion {plus $150 Cougar Cash (taxed at the time of use) equals $1,178.38 total cost billed to student.  Your fee bill will show $950-Cougar Meal Plan; $78.38-Meal Plan Tax; $150-Cougar Cash.

 

Can I treat a friend by using my Dining Plan?

Yes, of course you can! If you would like to treat a friend, you may use your Cougar Cash or Block Plan.  All-you-care-to-eat weekly meals are only for your use and may be used up to 4 meals per day.

 

What is the difference between Cougar Cash and Flex Dollars?

Flex Dollars can be utilized at several locations on campus, including dining services, bookstore, and vending to name a few.  You can add additional funds to your flex account by visiting a Value Transfer Stations (VTS), located in the Quadrangle and Moody Towers, or by logging on to this website www.uh.edu/cougar1card, or by visiting the Cougar 1Card Office located on the 2nd floor of the University Center, Room 279.  Cougar Cash can only be utilized for dining services on campus.

 

What do I do when my Cougar Cash runs low?

Reload.  Simply add to your account online at the Enrollment Services website.  Cougar Cash can be added in increments of $100, $150, $200, $250, $300, $350, $400, $450, $500 once per day.  Additional Cougar Cash dollars will be charged to your university fee bill.

 

How do I sign up?

It’s easy.  You must be an active enrolled student to enroll online at the Enrollment Services website.

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