Let's Talk Program

What is “Let’s Talk”?
“Let's Talk” is a program that provides easy access to informal confidential consultations with therapists from Counseling and Psychological Services (CAPS). CAPS therapists hold walk-in hours at sites around campus for one to two hours during the week. There is no appointment or fee necessary.

What happens during a visit to “Let's Talk”? Where/when does it occur?
Clinicians are available at a first-come, first-served basis; usually there is not much of a wait. The therapist will listen closely to your concerns and provide support, perspective, and suggestions for resources. Students can visit any of the locations below no matter their major, on campus living or commuter, classification, etc.

How is “Let's Talk” different from Counseling and Psychological Services (CAPS)?
Therapists at CAPS provide ongoing counseling, which usually consists of 45-50 minute appointments. “Let's Talk” is not formal counseling: it is a drop-in service where students can have an informal consultation with a therapist from time to time.

This service is open to all University of Houston students, staff and faculty. “Let's Talk” is the best fit for the following people:

  • Students who are not sure about counseling and wonder what it's like to talk with a therapist.
  • Students who are not interested in ongoing counseling but would like the perspective of a therapist.
  • Students who have a specific problem and would like to briefly discuss the issue with a therapist.
  • Students who have a concern about a friend and want some guidance and support about how to address the issue.
  • Faculty or staff who want to consult with a therapist about an individual or student of concern.

Would going to “Let's Talk” help me figure out what to do about an issue of concern?
Absolutely. The therapist will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the therapist, it may be possible to meet with him or her at CAPS for ongoing treatment.

I called CAPS and spoke with a therapist. He recommended a referral to a therapist in Houston. Can I go to “Let's Talk” instead?
Since regular counseling visits are not available at “Let's Talk”, following up with the referral is a good idea.

I'm currently seeing a therapist at CAPS, and I would like to talk to someone sooner than my next appointment. Can I go to “Let's Talk”?
It's best to contact your therapist directly to see if he or she can see you sooner. It is always important to remain consistent with current treatment established between you and your therapist. If you are experiencing a crisis, you can come to CAPS at any time during office hours for a prompt in-person evaluation. If it is after business hours and you are in imminent crisis, please call 911 or one of the following numbers: MHMRA at (713) 970-7000, Crisis Intervention of Houston at (713) 468-5463 and UH Department of Public Safety at (713) 743–3333 and ask to be transferred to the on-call clinician.

I'm currently seeing a therapist at CAPS, and I'm not happy with how things are going. Can I go to “Let's Talk” instead?
The best thing to do in this situation is to talk directly with your therapist. Therapists are eager to receive your feedback. Often, an open conversation about your concern helps to resolve any concerns that you may have about your treatment at CAPS. If, after talking with your therapist, you prefer to transfer to someone else, just ask your therapist directly or call the front desk at CAPS.

Is “Let's Talk” the same as therapy?
“Let's Talk” discussions with CAPS therapists are considered confidential; however, Texas law may require the therapist to disclose some or all of the information under certain limited circumstances. If you have concerns about disclosure, ask the CAPS therapist for a more complete explanation of disclosure requirements.

Locations and Hours

Fall 2014 hours

Students do not have to be a current resident of a residence hall to utilize the Let’s Talk consultation.

Monday Agnes Arnold Hall Breezeway
Cougar Village II
12:00 - 1:00pm
5:00 - 7:00pm
Tuesday Athletics Academics Offices (2108C)
CRWC Wellness Classroom
Cougar Village I
1:30 - 2:30pm
3:00 - 4:00pm
4:00 - 6:00pm
Wednesday Moody Towers Breezeway
AD Bruce Religion Center Conference Room
1:00 - 2:00pm
4:00 - 5:30pm
Thursday Center for Diversity and Inclusion, UC B12 1:00 - 2:30pm