Hurricane Harvey

Dear UH Community,

CAPS would like to extend a warm welcome back to all our students, staff, and faculty. Please know you have been in our thoughts even though we have not been able to meet with you in person. We are aware that everyone has been affected by Harvey to some extent, and the days and weeks ahead may be emotionally challenging. Some of you may need to be cared for, while others have been the caretakers and helpers during the past couple of weeks. Returning to campus after personally experiencing or knowing others who have been directly impacted by Hurricane Harvey may evoke a wide range of emotions. Some of you may be experiencing feelings such as sadness, anger, grief, frustration, confusion, guilt, remorse, and/or helplessness among others. It is not uncommon for you to be feeling any of these emotions. You may have also noticed changes in your concentration, motivation, energy, sleep, or appetite. For most, these reactions are temporary, and you will recover without intervention. For some, however, the impact from this disaster will be more severe and prolonged. If you need a safe place to talk and get support, someone to help you problem solve, or just find yourself feeling overwhelmed but not sure what to do, CAPS is here to help. You can call us at 713-743-5454 anytime or walk-in between 8:30 – 4:00pm, Monday-Friday (at the Main campus) or 8am – 5pm, Mondays and 2pm – 5pm, Thursdays (at the Sugar Land campus). Please share this information with others who may be in need. We stand united with the University of Houston by expressing our unfailing commitment to help you weather this recovery process. Please know you are not alone.

Below is a list of additional resources that may be useful to you or someone you know:

Houston Numbers

  • Emergencies - 911 (life threatening emergencies)
  • Emergency rescue: 281-464-4851 (US Coast Guard)
  • Non-emergency city services: 311
  • Additional help: 211
  • Evacuation registration: 311
  • Evacuation routes: 1-800-452-9292
  • Roadside assistance: 1-800-525-5555
  • Gas leaking: 713-659-2111 or 888-876-5786
  • Power outage: 713-207-2222 or 800-332-7143
  • State Bar of Texas Legal hotline: 800-504-7030
  • CenterPoint for downed power lines or gas lines: 888-876-5786
  • Price Gouging: Texas Attorney General: 1-800-621-0508

Harris County Numbers

  • Harris County Emergency Management: 713-881-3100
  • Harris County Non-Emergency: 713-221-6000

Towed Cars must know your License Plate Number or VIN Number


Apply online or call (800) 621-3362/TTY (800) 462-7585 during standard hours of operation (7 a.m. to 11 p.m.) Eastern Time 7 days a week

Documents you may need:

  • Social Security Number
  • Address of the location where the damage occured (pre-disaster address)
  • Current mailing address
  • Current telephone numbers
  • Insurance information
  • Total household annual income
  • Routing and account number for your checking or saving account (this allows FEMA to directly transfer disaster assistance funds into your account.

Crisis Numbers

  • Disaster Distress Helpline 1-800-985-5990
    • 1-800-846-8517 is available to all hard of hearing and deaf people.
  • Suicide Hotline 1-800-784-2433
  • Mobile Crisis Outreach Team: 713-970-7520
  • HPD Mental Health Unit 713-970-4664
  • Houston Police Department 713-884-3131
  • Crisis Hotline (Main) 713-468-5463 (English) 713-526-8088 (Spanish)
  • Gay and Lesbian Switchboard Houston 713-529-3211
  • Ben Taub Psychiatric Unit 713-873-2636
  • NeuroPsychiatric Center (NPC) 713-970-4600
  • National Suicide Prevention 1-800-273-8255
  • National de Prevencion del Suicidio 1-888-628-9454
  • National Suicide Prevention - Options for Deaf & Hard of Hearing 1-800-799-4889
  • Veterans Crisis Line 1-800-273-8255


Behavioral Health Brochures